CoreLogic – Austin, TX
of the CAS position, including on-boarding, resolve billing issues, maintain and serve client base. Act as escalation resource to assigned clients… CoreLogic
CoreLogic – Austin, TX
• Assist new hires with questions through side-by-side coaching, floor walking, mentoring, etc. • Act as first level of escalation… CoreLogic
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at CoreLogic full-time (more than 10 years)Pros
It is difficult to think of anything good about the company as it exists today. Since breaking off from First American it has just been a steady decline in my opinion.
The company is a decent place to work at least while you continue looking for a better position with growth opportunities.Cons
Corporate innovation has pretty much equated to acquisition of other companies followed by re-organizations and layoffs as others have stated here.
Corporate innovation is outsourcing. Offshore companies for "technical" talent. Dell for internal system and technical support. These solutions also contributed to more layoffs. Technical support went from good to terrible where submitting a support ticket was excessively frustrating. You had to submit a ticket to get status on an existing ticket.
These executive decisions just caused a sharp decline in the overall quality provided for and by the company. Many good developers left who had pride in what they did and provided to others.
As others have mentioned here bullying by management is par for the course. Executive management and HR representation is not onsite for a majority of the branches. If you are in a remote branch submitting a harassment complaint against a local manager does not even get a call back. The company has you sign off on harassment and similar policies but the company does not follow those policies from my experience.
There is very little to no growth opportunities. Relatively flat, especially for technical staff. Local teams are about 4 developers with the rest staff augmentation. There just isn't any place to grow to. Other technical teams are hours away in a different city or state.
Changing your password about every 2 weeks gets a tad annoying as well.
I gave the company a little over two years to restructure itself since re-branding as CoreLogic and with most everything heading South, very little positives, and good friends and co-workers who had already left for greener pastures it was time to finally say goodbye and begin 2014 anew.Advice to ManagementAdvice
Practice the policies that the company has employees sign off on each year. Offer practical incentives and not detrimental awards like the Kennedy Excellence award that does more to alienate than to encourage.
Offshoring for talent just doesn't work if it's just to save a buck since you don't get the right talent with such a single minded goal.Doesn't RecommendNegative OutlookDisapproves of CEO