Coventry Building

www.coventrybuildingsociety.co.uk

Coventry Building Jobs & Careers in Coventry, England

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Show:  All Results Last 7 Days
21 days ago

Telephone Mortgages Co-ordinator

Coventry Building Society Coventry, England

As a Telephone Mortgage Co-ordinator you will be enthusiastic, customer service driven and passionate about building relationships. You will be the… Reed.co.uk


3 days ago

Intermediary Support Advisor – new

Coventry Building Society Coventry, England

As a Support Advisor you will be taking inbound calls from Mortgage Intermediaries about their clients' mortgage applications. You will be providing… Reed.co.uk


30+ days ago

Learning and Development Advisor

Coventry Building Society Coventry, England

This role is responsible for the identification, design, delivery and evaluation of learning and development activities in our Lending department… Reed.co.uk


14 days ago

Customer Service Assistant

Coventry Building Society Coventry, England

You will already have strong customer service experience with a positive and flexible approach. People skills are essential in this role, as you will… Reed.co.uk


8 days ago

Business Support Assistant Manager

Coventry Building Society Coventry, England

Applications received from Mortgage Intermediaries currently represent approximately 90% of all mortgage business submitted through the Coventry and… Reed.co.uk


2 days ago

Telephone Mortgage Coordinator – new

Coventry Building Society Coventry, England

Due to the continued growth of the Society fantastic opportunities has arisen within the Telephone Mortgage area for professional and dedicated… Reed.co.uk


24 days ago

Contact Centre Advisor

Coventry Building Society Coventry, England

will be answering calls from our customers in relation to balance enquiries, paying a bill or making an enquiry about opening a new account. Once you… Reed.co.uk


24 days ago

Internal Communications Specialist

Coventry Building Society Coventry, England

A key part of this role will be to work closely with internal stakeholders to manage the internal communications of key Society projects and… Reed.co.uk


21 days ago

Mortgage Telephone Business Development Manager

Coventry Building Society Coventry, England

As a Telephone BDM, you will be responsible for managing the relationships of a defined panel of Intermediaries. Your role will involve conducting… Reed.co.uk


14 days ago

Mortgage Processors

Coventry Building Society Coventry, England

You will also be responsible for contacting mortgage brokers and customers by telephone, if we require further information in order to process the… Reed.co.uk


Coventry Building Reviews

2 Reviews
2.5
2 Reviews

Recommend to a friend
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David A. Harding
0 Ratings
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    Couldn't be off the phone for a second without getting nagged to go back on

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Building

    Pros

    The training is good, the company occasionally provided free food, and most of the employees were young. You were not expected to work more than your normal hours and if you did you would be paid.

    Cons

    You were on the phone every second of the day. You had to type in a code every time you got a glass of water or went to the toilet and got in trouble if you spent too long doing either of the two. You repeat the same to every customer on every telephone call it is very repetitive. There is minimal opportunity to progress, if you start this role the only way to really progress is to move into a different role. This is like jumping through hoops and some roles even for an internal move required a four stage interview process. Sometimes there wouldn't be anyone on hand to help during busy periods and you would have to deal with a screaming swearing customer with no support. They have zero tolerance to lateness so even if you are a second late you will miss out on a pay rise. You could sit by someone all day but because you were so busy you didn't even say a word. After a while, this job was soul destroying hence why they have such a high staff turnover for this particular role.

    Advice to ManagementAdvice

    Be more supportive, give other responsibilities and more opportunities to progress. Perhaps you could have more social events too.

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