Coventry Health Care

www.coventryhealthcare.com

Coventry Health Care Jobs & Careers

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Show:  All Results Last 7 Days
30+ days ago

Telephone Mortgage Coordinator

Coventry Coventry, England

Due to the continued growth of the Society fantastic opportunities has arisen within the Telephone Mortgage area for professional and dedicated… CareerBuilder


4 days ago

Business Support Assistant Manager

Coventry Coventry, England

Applications received from Mortgage Intermediaries currently represent approximately 90% of all mortgage business submitted through the Coventry and… CareerBuilder


30+ days ago

Customer Service Telephone Advisor

Coventry Coventry, England

will be answering calls from our customers in relation to balance enquiries, paying a bill or making an enquiry about opening a new account. Once you… CareerBuilder


30+ days ago

Customer Service Assistant

Coventry Coventry, England +4 locations

You will already have strong customer service experience with a positive and flexible approach. People skills are essential in this role, as you will… CareerBuilder


30+ days ago

Contact Centre Advisor

Coventry Coventry, England

will be answering calls from our customers in relation to balance enquiries, paying a bill or making an enquiry about opening a new account. Once you… CareerBuilder


30+ days ago

Branch Manager

Coventry Bedworth, England

You will be passionate about people and leading from the front, setting high standards for all of your team. Operationally, you will take ownership… CareerBuilder


30+ days ago

Customer Service Specialist

Coventry Bristol, England +3 locations

Through purely customer service focused meetings you will fully understand your customer's savings needs, and provide information on the most… CareerBuilder


30+ days ago

Trainee Telephone Mortgage Advisor

Coventry Coventry, England

As an advisor you will be both passionate about delivering a memorable service whilst achieving performance measures, including quality and… CareerBuilder


11 days ago

Mortgage Processors

Coventry Coventry, England

You will also be responsible for contacting mortgage brokers and customers by telephone, if we require further information in order to process the… CareerBuilder


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Coventry Health Care Reviews

280 Reviews
2.9
280 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark T. Bertolini
20 Ratings
  • 3 people found this helpful  

    Life Sucking Employer Hiring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Customer Communications in Houston, TX
    Former Employee - Associate Customer Communications in Houston, TX

    I worked at Coventry Health Care full-time (more than 3 years)

    Pros

    Decent healthcare benefits, nice co-workers

    Cons

    -Ultra-high turnover
    -Management always on a power trip
    -Pay scale is awful
    -Stale, boring, institutional work environment
    -Ultimate micro-management: How long did you spend in the restroom?
    -QA is unrealistic
    -Upper Management is worthless, clueless and out of touch with what employees have to deal with on a daily basis
    -Filthy work environment
    -Located in the middle of nowhere with no restaurant options
    -Impossible to advance
    -Mundane work environment and set of daily tasks
    -No incentive to work hard
    -Often stuck on the phones all the time while watching upper Management, Supervisors and claims processors just walk around all the time without a care in the world, always seeming like they are at some party eating food and cutting up

    Advice to ManagementAdvice

    -Maybe sit in a chair with a headset on once in awhile with your employees to know what they have to go through on a daily basis
    -Spend at least a little time walking the floor and interacting with the employees
    -Break up the work so employees aren't constantly burned out from being on the phone all the time (today you and you and you are faxing and making copies, you and you and you are making some outbound calls, you and you and you are catching us up on some claims...)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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