Cox Communications Jobs in Chesapeake, VA

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Cox Communications Reviews

3.4
810 Reviews
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Cox Communications President Pat Esser
Pat Esser
459 Ratings
  • Helpful (1)

    It started out great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Chesapeake, VA
    Former Employee - Technical Support Representative in Chesapeake, VA

    I worked at Cox Communications full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Free Services
    Promotional Swag
    A lot of Free Food
    Camaraderie and sense of being in trenches with co workers
    Good, transferable experience

    Cons

    Way too much emphasis on bottom line, not enough on serving the customer
    Lack of support for the Front Line
    Too scripted, impersonal

    Advice to Management

    ...would be pointless

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