Cox Communications

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Cox Communications Jobs & Careers in Chesapeake, VA

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30+ days ago

Director, COE Support

Cox Communications Chesapeake, VA

and Essential Functions • Directs all communications from marketing with the Sales & Care COEs in each geography • Responsible for informing… Glassdoor


10 days ago

Director, Technology

Cox Communications Chesapeake, VA

and Essential Functions • Provide functional strategic leadership and execution of technology solutions and support, ensuring support of the… Glassdoor


7 days ago

Supervisor, Technical Service Customer Care

Cox Communications Chesapeake, VA

and Essential Functions • Formally and informally coaches and develops the performance of the team to ensure they have the capabilities required… Glassdoor


5 days ago

Part Time Retail Specialist

Cox Communications Portsmouth, VA

At Cox, we connect people to the things they love. Now wed like to connect with you. Cox Communications is looking for sharp talent to join our team… Glassdoor


5 days ago

Senior Solutions Specialist

Cox Communications Norfolk, VA

will include acting as manager on duty when necessary and completion of paperwork and sales… Glassdoor


30+ days ago

Senior Sales & Operations Specialist

Cox Communications Virginia Beach, VA

will include selling and handling customer-care transactions as needed (typically during peak traffic times throughout the week and month… Glassdoor


21 days ago

Network Operations Engineer II

Cox Communications Virginia Beach, VA

Roles in this subfamily perform operations engineering activities with general networking knowledge and skill in a 24/7 environment. • Under… Glassdoor


30+ days ago

Mgr, MTC

Cox Communications Virginia Beach, VA

Serve as a technical resource and leader within market technical facilities (headends/MTC/STC/etc.). Ensure overall availability and reliability to… Glassdoor


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Cox Communications President Pat Esser
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  1. 2 people found this helpful  

    A good place to start, but don't stay too long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Service Representative in Chesapeake, VA
    Former Employee - Field Service Representative in Chesapeake, VA

    I worked at Cox Communications

    Pros

    A "Cox Job" is a good place to start for people who have a diverse background of skills to get in on the ground floor of a growing company. I learned many of the communication, and customer relations skills that I still use today. You also get a good sense of the newer technology that is out there in the market.

    They have great benefits, including health, dental, life, and free cable service. Also the pension plan is awesome, along with the 401 k.

    The pay isn't that great starting out, but can be better after a few years.

    Cons

    We used to jokingly call it "Cox Mis-communications", because there is a huge problem within the company of the left hand not knowing what the right hand is doing. There are a lot of old timers who are resistent to change, and cause a lot of problems when new processes are implemented.
    Management is not attunded to the needs of the workers, and there is too much of an emphasis on production and sales, with out adequate regard for employees needs and customer service concerns.
    They pay you just enough, so that you can't leave. Most people that work there don't have degrees so they would have a hard time finding comparable pay elsewhere.

    Advice to ManagementAdvice

    Make a focus group of lower level employees that could give you the inside view point on what they see everyday, and how they would implement changes that would help the overall organization.

    No opinion of CEO

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