Cox Communications – Chesapeake, VA
• Promote customer retention and reduce bad debt by collecting monies via telephone from delinquent active and former customers and non-pay… Cox Communications
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Doesn't RecommendNo opinion of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Cox Communications full-time (Less than a year)
Information learned while in training was helpful for real world examples and different techniques.
The person in charge of training for this class was Terrible. If there was something anyone did not understand, they would basically embarrass them by speaking very loudly and repeating what was asked. Instead of directly helping them to understand the information. I don't understand how a company or person would expect someone to be successful once training is completed, with such this type of behavior.
Advice to Management
Trainees may need to be thoroughly reviewed on how others are treated.