Cox Communications Jobs in Chesapeake, VA

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30+ days ago

Collections Specialist (Hampton Roads)

Cox Communications Chesapeake, VA

• Promote customer retention and reduce bad debt by collecting monies via telephone from delinquent active and former customers and non-pay… Cox Communications


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Cox Communications President Pat Esser
Pat Esser
521 Ratings
  • Helpful (4)

    TERRIBLE LEADERSHIP WHILE IN TRAINING

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Video Technician in Chesapeake, VA
    Former Employee - Video Technician in Chesapeake, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at Cox Communications full-time (Less than a year)

    Pros

    Information learned while in training was helpful for real world examples and different techniques.

    Cons

    The person in charge of training for this class was Terrible. If there was something anyone did not understand, they would basically embarrass them by speaking very loudly and repeating what was asked. Instead of directly helping them to understand the information. I don't understand how a company or person would expect someone to be successful once training is completed, with such this type of behavior.

    Advice to Management

    Trainees may need to be thoroughly reviewed on how others are treated.


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