Cox Communications Customer Service Representative Jobs in Washington, DC

Hiring? Post a Job
1 job opening Back to all jobs

Show:  All Results Last 7 Days
25 days ago

Outside Retention Representative - Cox Business

Cox Communications Herndon, VA

Outside Retention Representative also plays a critical role in helping to grow the business through selling non-complex bundled products such as… Cox Communications

Cox Communications Photos

Cox Communications Reviews

787 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Cox Communications President Pat Esser
Pat Esser
444 Ratings
  • Great company, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Home Technician in Chantilly, VA
    Former Employee - Universal Home Technician in Chantilly, VA

    I worked at Cox Communications full-time (more than 5 years)


    Management makes genuine efforts to keep their people happy. Great training/onboarding for new hires. Wages increase nicely with time - 50% increase in about 3.5 years.


    Can sometimes feel like you are in high school the way policies are implemented and enforced. Customers generally are a drag too.

    Advice to ManagementAdvice

    Need more opportunities for senior employees to transition into new roles / departments. Far to common for people to stagnate and get perma-stuck as field techs because they've got nowhere else to go internally and the pay is easily better than anything else they can find externally with their unique skillset.

    Neutral Outlook
    Approves of CEO

Work at Cox Communications? Share Your Experiences

Cox Communications

Click to Rate