Cox Communications

www.cox.com
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Cox Communications Customer Service Representative Jobs & Careers in Washington, DC

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Cox Communications Reviews

764 Reviews
3.3
764 Reviews
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Cox Communications President Pat Esser
Pat Esser
435 Ratings
  •  

    Great company, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Universal Home Technician in Chantilly, VA
    Former Employee - Universal Home Technician in Chantilly, VA

    I worked at Cox Communications full-time (more than 5 years)

    Pros

    Management makes genuine efforts to keep their people happy. Great training/onboarding for new hires. Wages increase nicely with time - 50% increase in about 3.5 years.

    Cons

    Can sometimes feel like you are in high school the way policies are implemented and enforced. Customers generally are a drag too.

    Advice to ManagementAdvice

    Need more opportunities for senior employees to transition into new roles / departments. Far to common for people to stagnate and get perma-stuck as field techs because they've got nowhere else to go internally and the pay is easily better than anything else they can find externally with their unique skillset.

    Recommends
    Neutral Outlook
    Approves of CEO

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