Cox Communications

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Cox Communications Jobs & Careers in Herndon, VA

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30+ days ago

Construction Planner II

Cox Communications Herndon, VA

and Essential Functions • Performs field engineering of proposed projects and ensures alternative routing delivers the most cost… Glassdoor


4 days ago

Direct Sales Representative - Single Family Units (Herndon Centreville

Cox Communications Herndon, VA

The Direct Sales Representative Single Family Units (DSR) sells Video, Voice, and Data services to residential customers within assigned territory… Glassdoor


26 days ago

Specialist I, Agency Recoveries Management Support

Cox Communications Herndon, VA

and Essential Functions • Runs standard daily reports to identify accounts that require attention and obtain information from agency websites and… Glassdoor


30+ days ago

Store Manager

Cox Communications Fairfax, VA

The Store Manager is responsible for managing all store operations including a team of sales and sales support employees with the focus of driving… Glassdoor


11 days ago

Copy Editor I

Cox Communications Washington, DC

Edit staff, contributors, syndicate and wire copy to conform to Rare standards, including spelling, grammar, syntax, length, accuracy, style… Glassdoor


11 days ago

Digital Content Editor

Cox Communications Washington, DC

Writes and produces assigned and self-sourced viral content for a national news and entertainment site. The Content Editor must keenly understand the… Glassdoor


30+ days ago

Retail Sales Associate

Cox Communications Alexandria, VA

At Cox, we connect people to the things they love. Now wed like to connect with you. Cox Communications is looking for sharp talent to join our team… Glassdoor


30+ days ago

Solutions Specialist-Part Time

Cox Communications Alexandria, VA

This role is responsible for meeting established sales objectives by matching customer needs with the right products and services. As a critical… Glassdoor


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Cox Communications President Pat Esser
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  1. 1 person found this helpful  

    A Sinking Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Herndon, VA
    Former Employee - Retail Sales Representative in Herndon, VA

    I worked at Cox Communications full-time (more than 5 years)

    Pros

    Lot's of downtime since no customers come to visit much anymore. Gym access at the Herndon location.

    Cons

    Management has made too many errors for No. Va to stay viable. Entire workforce has been downsized. Middle managers with zero retail experience put in place and have failed by changing team from proactive sellers to reactive babysitters. No clear direction, will be sold to Comcast in short order.

    Advice to ManagementAdvice

    Hire from within rather than lateral movement of other failed/downsized areas. Sell your dwindling customer base to Comcast before your area is worth nothing and lost completely to FiOS. You played a game of chicken with so many loyal customers and lost thinking they'd pay 2x what your competitor would offer with lesser technology.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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