Cox Communications Jobs in Springdale, AR

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Cox Communications Reviews

3.4
811 Reviews
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Cox Communications President Pat Esser
Pat Esser
459 Ratings
  • Always supportive, respectful, and caring of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wichita, KS
    Current Employee - Anonymous Employee in Wichita, KS

    I have been working at Cox Communications full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cable, Internet, and Home Telephone benefits.
    Great health, vision, and dental insurance with an optional flexible spending account.
    The supervisors and upper management really do care about your success, they're always supportive and energetic, and you can earn a bunch of money if you can sell!

    Cons

    Even in tech support, selling is required and a part of your job and there is a scorecard and metrics you have to meet. Working in a call center, at a desk for hours a day, and staring at computer monitors for that long can take its toll on your body and physical health. Your schedule is determined by a shift bid and your rank is determined by seniority and your scorecard metrics. Some of the shifts that are less desirable are less desirable for a reason. They do not leave much room to do much outside of work.

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