Cricket – Wheat Ridge, CO
Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide… Cricket
Cricket Communications Photos
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Cricket Communications full-time (More than 8 years)Doesn't RecommendNegative OutlookDisapproves of CEODoesn't RecommendNegative OutlookDisapproves of CEO
In the past, Cricket was a fantastic place to work where you felt you made an impact regardless at what level in the organization you were in. You also had many opportunities to promote within and the company practiced it as much as they preached it.
Telecommuting was available
Product was once unique and you felt you were part of something cool
Leadership churn has been ridiculous in the recent years
Bad business decisions at the ELT
Poor goal setting, vision and planning
Employees overworked and no funding/relief in sight
Products and services have always been behind competitors and now are no longer unique in nature (where's the competitive edge?)
Advice to Management
Really focus on the employee experience and morale and not just keep talking about wanting to for the past 5 years.
Smaller teams making decisions will help
Refocus on the brand and customer experience and everything else will follow
Take a look at your HR and Talent acquisition department. Just poor. No help
Give your front-line managers better tools, training and budget to help develop and retain talent
Stop changing your company goals/scorecard every other month. Where's the mission statement or vision?