Cricket Communications Jobs in Greenwood Village, Arapahoe, CO

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30+ days ago

Part Time Bilingual Spanish Retail Sales Advocate Cricket Wireless Wheat Ridge CO

Cricket Wheat Ridge, CO

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide… Cricket


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Cricket Communications Reviews

3.0
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Cricket Communications Chief Executive Officer Doug Hutcheson
Doug Hutcheson
180 Ratings
  • Helpful (5)

    Was once a great growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Greenwood Village, Arapahoe, CO
    Former Employee - IT Manager in Greenwood Village, Arapahoe, CO

    I worked at Cricket Communications full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    In the past, Cricket was a fantastic place to work where you felt you made an impact regardless at what level in the organization you were in. You also had many opportunities to promote within and the company practiced it as much as they preached it.

    Other pros:

    Telecommuting was available
    Product was once unique and you felt you were part of something cool

    Cons

    Leadership churn has been ridiculous in the recent years
    Bad business decisions at the ELT
    Poor goal setting, vision and planning
    Employees overworked and no funding/relief in sight
    Products and services have always been behind competitors and now are no longer unique in nature (where's the competitive edge?)

    Advice to Management

    Really focus on the employee experience and morale and not just keep talking about wanting to for the past 5 years.

    Smaller teams making decisions will help
    Refocus on the brand and customer experience and everything else will follow
    Take a look at your HR and Talent acquisition department. Just poor. No help
    Give your front-line managers better tools, training and budget to help develop and retain talent
    Stop changing your company goals/scorecard every other month. Where's the mission statement or vision?


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