Cross Cultural Solutions

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Cross Cultural Solutions Reviews

8 Reviews
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steven C. Rosenthal
5 Ratings

    Time for major change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Rochelle, NY
    Former Employee - Anonymous Employee in New Rochelle, NY

    I worked at Cross Cultural Solutions full-time (more than 3 years)


    It was nice working for a mission I was passionate about and speaking with people who were excited about volunteering abroad. My position offered many opportunities to travel abroad and volunteer during the course of my employment. I enjoyed spending time with my team members inside and outside of the office.

    Getting to know our staff members in other countries around the world was the best perk of the job. Our country directors were amazing people.

    Good benefits, lots of time off.


    Unfortunately, CCS has been in a downward spiral ever since I joined the organization. There have been three rounds of layoffs and probably more to come. There is no real leadership or vision to improve the organization's situation; yet the senior management seems immune to any consequences from these struggles. It was frustrating to see senior management make the same mistakes over and over again, only to be forced to lay-off more employees to fix their mistakes.

    Management team makes annual budgets based on improving sales and revenue; which never happens. People who put together these unrealistic budgets are never held accountable for their lack of foresight. The blame is usually thrust upon entry-level employees who are really in a no-win situation because they have no actual tools to improve sales on a stale product.

    Office hours are 9 to 6 with a mandatory unpaid 1 hour lunch. This makes living in Manhattan and commuting to New Rochelle very difficult.

    Office morale is low due to constant missed goals, budget cuts, and lay-offs.

    Advice to ManagementAdvice

    I don't know how to fix the organization, but I know that trying to sell the same overpriced product to consumers who have shown they have no interest in it is not a sound strategy. It is time for drastic changes. It is time for a shake-up at the senior management level and someone who will bring in actual new ideas, and not just superficial changes like a new website and logo.

    CEO Steve Rosenthal needs to be removed from the Board of Directors. It's against non-profit best practices to have the CEO on the Board, and it creates a conflict of interest for this struggling organization. The thing that CCS needs most is a strong, independent Board of Directors who demand accountability and results from CCS' grossly overpaid executive team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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