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CustomInk Reviews

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CustomInk Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
64 Ratings
  • Helpful (3)

    Growing Pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I have been working at CustomInk full-time


    Casual work environment, great employee benefits, cool people, free lunch on Thursdays, free snacks all the time, and a nice office.


    Does not cover insurance for spouses — big disappointment. With all the growing in recent years there have been some major growing pains. Some teams have been overlooked. There have been gaps in leadership. Promises of change that take way too long to come to fruition. Rather than developing people from within, they have opted to hire people outside. There has been lots of horizontal growth and not enough vertical growth. Pay is a major issue for certain roles. Pay might be on par for national averages but is way below considering cost of living for some of CustomInk locations.

    Advice to Management

    Read these reviews. Especially the ones about professional development. Spend more time on actually making changes and decisions. Worry less about getting group consensus from everyone, testing every possible outcome, and going into things halfway. Make some hard decisions, it’s okay if everyone doesn't agree. If you’re wrong, then fix it. If you’re right, then great. If you can't make decisions, then you are in the wrong position. Taking forever to make change is really affecting people.

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