CustomInk

www.customink.com
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CustomInk Jobs & Careers in Charlottesville, VA

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20 days ago

Expert Production Art Intern

CustomInk Charlottesville, VA

As an Expert Production Art Intern, you will learn how to transform customers' uploaded imagery into print-ready files that meet specific… CustomInk


17 days ago

Associate Desktop Technician

CustomInk Charlottesville, VA

As a Associate Desktop Support Technician onsite in Charlottesville, VA office you will be integral to the establishment and success of this new… CustomInk


9 days ago

Production Art Site Manager

CustomInk Charlottesville, VA

We seek a positive, results-oriented, and caring leader to ensure a healthy and reliable Production Art team achieves exceptional accuracy… CustomInk


30+ days ago

Production Artist

CustomInk Charlottesville, VA

To succeed at this role you must understand and care about satisfying customers and have both an eye for aesthetics and excellent attention to… CustomInk


30+ days ago

Part Time Expert Production Artist

CustomInk Charlottesville, VA

As a Part Time Expert Production Artist, you will contribute to a WOW! customer experience by efficiently and accurately redrawing customer submitted… CustomInk


9 days ago

Production Associate

CustomInk Charlottesville, VA

As a Production Associate, you will be responsible for: • Operating light equipment, including a printer and a heat press for printing on… CustomInk


CustomInk Reviews

49 Reviews
3.7
49 Reviews
Rating Trends

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CustomInk Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
42 Ratings
  • 9 people found this helpful  

    all talk and no action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Associate in Charlottesville, VA
    Former Employee - Production Associate in Charlottesville, VA

    I worked at CustomInk full-time (less than a year)

    Pros

    - serve free meals twice a week
    - good coworkers
    - casual environment

    Cons

    The company wants to be thought of as an industrious, Google-like company full of talented, passionate individuals having a good time. They tell you from the outset that it's very easy to move up or around in the company and encourage an open door policy to voice concerns or suggestions. But they put so much effort into superficial policies that there are a lot of structural issues that don't get addressed. Hours for production employees are bad and I found that they typecast me from the beginning then wouldn't let me prove them wrong. I was told I wasn't happy enough to do customer service even though I have 6+ years of job experience in that field with great references. Most people I worked with were vocally unhappy with their position, but felt they didn't have the resources to leave. Part of the problem was that most people hired for production were overqualified, creative people who needed a more varied environment. Employees had a lot to offer, but no one would hear them out.

    Advice to ManagementAdvice

    You're great at hiring, but terrible at utilizing the talents and input of those you hire. Stop requiring forced happiness and start trying to see how you can make employees, particularly production employees, satisfied with the work they do. People might stick around if they felt valued.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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