CustomInk

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CustomInk Jobs & Careers in Fairfax, VA

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Show:  All Results Last 7 Days
2 days ago

Senior JavaScript Developer – new

CustomInk Fairfax, VA

As an engineering team, we're committed to solve the challenges associated with a growing, high-volume, consumer facing Web application. In this… CustomInk


16 days ago

Compensation & HRIS Specialist

CustomInk Fairfax, VA

We seek a conscientious, fast-paced, fun-loving “HR” professional with a knack for numbers, systems, and analysis to join our growing and evolving… CustomInk


11 days ago

General Application - Customer Care Roles

CustomInk Fairfax, VA

Whichever role you choose, you’ll help CustomInk deliver the best products and the best service to our customers, on time and as promised (and truth… CustomInk


23 days ago

Satisfaction Associate (Customer Care)

CustomInk Fairfax, VA

As a Satisfaction Associate, you will be on the front lines of satisfying customers and be responsible for delivering outstanding results by… CustomInk


12 days ago

Software Engineering Manager, eCommerce Technology

CustomInk Fairfax, VA

CustomInk is looking for a Software Engineering Manager for our eCommerce Technology team. The eCommerce Technology team is responsible for all of… CustomInk


2 days ago

Software Developer - Early Career (Ruby & JavaScript) – new

CustomInk Fairfax, VA

We seek insanely curious and resourceful early career Software Engineers to join our ever-growing eCommerce Technology team. This team delivers the… CustomInk


15 days ago

Software Developer - Early Career/University

CustomInk Fairfax, VA

We seek insanely curious and resourceful early career Software Engineers to join our ever-growing eCommerce Technology team. This team delivers the… CustomInk


9 days ago

Strategic Integrations Coordinator

CustomInk Fairfax, VA

As the Strategic Integrations Coordinator, you will be responsible for supporting a variety of projects from initial idea generation through to… CustomInk


19 days ago

Corporate & Technical Recruiter

CustomInk Fairfax, VA

We seek a sharp, resourceful, experienced Technical & Business Recruiter to play a vital role in sourcing, selecting, and hiring a variety of key… CustomInk


15 days ago

Software Developer - 2015 Internships

CustomInk Fairfax, VA

Our engineering team works proactively to solve challenges associated with a growing, high-volume, consumer facing Web application. As an Intern, you… CustomInk


CustomInk Reviews

44 Reviews
3.9
44 Reviews
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CustomInk Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
39 Ratings
  1. 4 people found this helpful  

    Growing Pains...For Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Order Operations in Fairfax, VA
    Current Employee - Order Operations in Fairfax, VA

    I have been working at CustomInk full-time (more than 3 years)

    Pros

    Friendly People, Great Benefits Package, Mostly Fun Place to Work

    Cons

    Work-Life Balance is virtually non existent in FFX location, Professional Development is Lackluster, Salary is Borderline Insulting

    Advice to ManagementAdvice

    You hire really motivated, incredibly smart individuals who have aspirations to advance in their roles. While I can't speak for other departments within the company, I can say that Order Operations roles (i.e. Sales, SA, LA, ART) are certainly feeling stifled. The amount of work that these employees must produce each week is exhausting, while the pay leaves much to be desired. (Mandatory OT for 9 out of the 12 months is not a good work-life balance).

    In Order Operations, there is also a mentality that Management is offering us some incredible opportunities to learn new roles. For instance, they'll ask for volunteers to help other departments when things are chaotic for that specific role. Instead of offering a bonus structure as an incentive - they make it seem like you should be honored to learn a new skill. I think the term we use here is "lateral". Basically every time that you learn a new skill, or take on a new role, you're looking at a lateral move. Lateral at CustomInk just means they don't have to give you a pay increase.

    Management has their own issues. Many of the Middle Managers are not qualified to actually be in their roles, yet we grew too quickly from a small company and therefore had to promote too quickly. We're seeing the impact of this disorganization now, and we're bringing in senior management from outside to try and clean this up.

    The entire company is now cutting back on the fun activities and "Work Hard Play Hard" mentality that we used to promote so freely, mainly because it seems as though the values that we used to have as a company have now been overshadowed by the increase in revenue. It's really a shame to see such a fun, young, vibrant company start to fizzle out because making enormous amounts of money for investors has now taken precedence.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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