CyberSource

  www.cybersource.com
  www.cybersource.com

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CyberSource Reviews

36 Reviews
3.3
36 Reviews
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CyberSource President & CEO Michael Walsh
Michael Walsh
11 Ratings
  1.  

    CyberSource - Boulder Office - Professional Services Operations / Hosting / Development Teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Individual Contributor in Boulder, CO
    Current Employee - Individual Contributor in Boulder, CO

    I have been working at CyberSource full-time (more than 5 years)

    Pros

    Good Salary, Good Benefits, Good Position in Industry. Bonuses have been nice perks.

    Cons

    Large Turnover in the last year 2014. Approximately 25% of the Boulder Team has left which included some core skill sets from operations and development teams which is impacting the day to day operations. Personnel leaving appears largely due to changes in management, burdensome processes, and poor fit of new management staff to the companies internal culture.

    Advice to ManagementAdvice

    Look at the fit of the company culture and identify that the change in management has resulted in a large amount of skills lost by the company. Benefits are nice, but focus on retaining top employees by working on elements of the day to day operations. Recognize the value of the employees who are still present, and realize the Boulder office has been deeply damaged over the last year.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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