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DH Pace Reviews

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Recommend to a friend
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Rex Newcomer
15 Ratings
  • Helpful (1)

    Manager Workload is Insane

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at DH Pace full-time (More than a year)


    The pay is pretty good... Some flexibility around personal schedule... Hmmm... Upfront interest in developing managers into leaders, so long as you have the right personality (which compliments a fear-based leadership style)...


    Once you have been lured in via pay... Then you feel stuck, once you have realized what you have gotten yourself into. The atmosphere from the top down is, essentially, cover your backside. If you have it ("it" means anything and everything) in writing, your golden... Maybe... If you like being micromanaged with an astronomical workload, then this is the job for you, however... If you have been a manager for any length of time (at any given place), then you know it is a recipe for disaster. Micromanagement comes from your immediate supervisor, your general manager, the regional operations manager, the regional sales manager and several other higher up than they are. There are so many aspects to the job, you will, essentially, feel like you are playing damage control and catch up... Very rarely do you feel accomplished... Delegation is key... Except realize that you will be the one getting more, and more, and more, and more tasks delegated to you... I once heard upper echelon management state to continue giving an individual additional tasks until he walks out the door weeping, then pull back a little. Oh, and hopefully you are fond of reports... The confusing computer system being utilized generates reports out the ying yang, many of which you will not have access to, but then will have to answer for from any one of your eight micro managers... As if you have to time to dive into that while you are still sinking from the projects you managed from the last two weeks because you didn't have the time, unless you work 15-18 hours per day and come in on Saturday to catch up on anything left undone. Do not plan on tackling anything (or very little) that has to do directly with getting yourself ahead in your position, within your departments, between the hours of 7am and 5pm. Once you login, the chaos begins. Answering phone calls (for service requests, parts information, technical support, quotes, pricing, you might be lucky to get one directly dealing with one of your departments), counter sales, dispatching service (although there are several other dispatchers who are so overloaded they find it difficult to keep up, as well), vendor questions (there are hundreds of vendors with so many different parts, it would take you 10 years just to get a grip on where to get what and whom to contact). Benefits??? They exist. Enough to say they provide them. This is not for everyone, but maybe for someone that is okay with never going home feeling accomplished... Be aware of what you are stepping into. I simply wanted to paint an accurate picture in hopes that you will be able to properly weigh the benefits.

    Advice to Management

    Not exactly sure it would make a difference. Maybe one day, if they can effectively cross over into 21st century leadership and leave the old school, fear-based leadership style.

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