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DHL Global Forwarding Reviews

156 Reviews
156 Reviews
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DHL Global Forwarding CEO Roger Crook
Roger Crook
51 Ratings
  1. 1 person found this helpful  

    A once premier company is now failing its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at DHL Global Forwarding


    Strong import forwarding network. Pay was good. Brokerage software was easy to work with. Generally, a dedicated, conscientious staff. Divisional Brokerage mgmt supported the local operation.


    Difficult to balance P/L and sales responsibilities and daily file compliance audits with meeting KPI's for daily operational output to meet clients needs. Cooperation of unionized breakbulk and warehouse staff with CHB operation was difficult to maintain consistency due to union work rules.

    No formal training program for new entry writers.

    Advice to ManagementAdvice

    Increase performance accountability of union staff and dismiss non performers without having to resort to the 3 tiered warning system.

    Disapproves of CEO