DIRECTV

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DIRECTV Jobs & Careers in Phoenix, AZ

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Show:  All Results Last 7 Days
13 days ago

Routing Coordinator Dispatch

DIRECTV Phoenix, AZ

DIRECTV is currently seeking a skilled Routing Coordinator to join its Phoenix, AZ team. The Routing Coordinator will provide specialized routing and… CareerBuilder


13 days ago

IT Analyst Support Services (3rd Shift)

DIRECTV Phoenix, AZ

DIRECTV, Inc.is more than television; we are an innovative technology company. DIRECTV is one of the world's leading providers of digital television… CareerBuilder


5 days ago

IT Sr. Analyst Release Change and Production

DIRECTV Phoenix, AZ

Many of more than 16,000 employees deliver industry-leading service and value, operate broadcast centers on the ground and monitor DIRECTV satellites… CareerBuilder


7 days ago

IT Principal Analyst Infrastructure Design

DIRECTV Phoenix, AZ

DIRECTV, Inc.is more than television; we are an innovative technology company. DIRECTV is one of the world's leading providers of digital television… CareerBuilder


8 days ago

Senior Manager Technician Service Center

DIRECTV Phoenix, AZ

The Technician Service Center Sr. Manager will drive the day-to-day operation of the Technician Service Center providing customer support to our… CareerBuilder


15 days ago

Technician Service Center Rep 2

DIRECTV Phoenix, AZ

We are currently searching for Tech. Service Center Representatives 2 (TSCR2) to join the Phoenix, AZ team. The Tech. Service Center Representative… CareerBuilder


10 days ago

Satellite Installation Technician

DIRECTV Tempe, AZ +2 locations

s of problems, answering questions, and resolving issues • Communicates the wiring plan and equipment lay-out with customer prior to the… CareerBuilder


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DIRECTV Reviews

610 Reviews
3.3
610 Reviews
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DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
344 Ratings
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    IT

    • Comp & Benefits
    • Work/Life Balance
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    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at DIRECTV full-time (less than an year)

    Pros

    People were nice, everyone willing to help. Pretty open schedule and flexible, but that is because you work so much.
    Pay is nice since you get Overtime, again you work a lot. Benefits were nice as well, medical, dental, vision, plus free DTV service and discount tickets to Disneyland.

    Cons

    They don't follow their internal F12 program, (Live the learning, ie: learn from your mistakes). They rolled it out like it was something very big and important, but it was more like a cross between facebook and reddit that was hard to use, a waste of time, and culturally didn't mean anything. I made some mistakes, but was working very closely with my trainer. Manager talked to me about them by hanging up the phone up on me and yelling at me, I was treated like I was 5 years old. Told me I was a problem not their process or environment, but one of the reasons they brought me in was for outsider perspective. I'm sure the sale with AT&T had something to do with it as well. I have heard from other recruiters that they are letting people go for similar things to pretty up their position to sell.
    You work a lot during the day and night, by week 3 you're at 50+ hours, which is OK because you're hourly, but it'll wear you out fast.
    Working as a "remote site" employee you kind of feel like you are out on an island. You can call people and get help from team members when you need it but you just sit there all day with little to no interaction with others, because it's so flexible on scheduling with everyone.
    Just like any other enterprise you have your good people and bad people. Some folks really are great and you like being on projects with then, others you absolutely hate because you have to fight tooth and nail just to get the littlest information or you have to go out of your way to prove something isn't working because of a 2 minute configuration issue that didn't happen that you person you are fighting with needed to do.
    All roles are very heavily silo-ed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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