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DISH Technical Service Representative Jobs & Careers in Thornton, CO

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4 days ago

Instructional Designer

DISH Englewood, CO

service to millions of customers throughout the nation. Customer and Technical Service DISH


3 days ago

CSC Regional Training Manager

DISH Englewood, CO

service to millions of customers throughout the nation. Customer and Technical Service DISH


7 days ago

Site Leader-Customer Support Center

DISH Littleton, CO

service to millions of customers throughout the nation. Customer and Technical Service DISH


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  1. 1 person found this helpful  

    Bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II/Retention in Thornton, CO
    Current Employee - Customer Service Representative II/Retention in Thornton, CO

    I have been working at DISH full-time (more than 8 years)

    Pros

    Good salary, good benefits, good 401K program. Good job if you are going to school to get another job.

    Cons

    Stressful job speaking to customers on the phone. Difficult job reading from a script and speaking on the phone for 8 hours a day. They expect you to be a robot. Customers yelling at you for 8 hours. You have got to have a lot of patience to work at DISH. The worst part of the job is the managers. A lot of arrogant people at the company that don't care about the employee. The QA process is messed up. Lack of professionalism at the company. You better get friendly with your supervisor, be in good working relations with him or her if you want him to help you dispute Quality assurance scores. I can deal with the customers yelling at me. I can't take the lack of professionalism at DISH.. DISH and I don't have the same values.

    Advice to ManagementAdvice

    Improve professionalism at the company or you will lose more employees.

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