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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
120 Ratings
  • What you need to know

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    Current Employee - Agile Team Member in Sacramento, CA
    Current Employee - Agile Team Member in Sacramento, CA
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack Technologies full-time (More than a year)


    Look, I am not going to do a traditional pro/con review. There are many of those already. If you are reading this, likely you just want to know, "Should I take a job at this place?". First of all, regarding the wide swing of reviews, they will be dependent on job and location. Some locations host call centers. They are going to be workers making a low hourly wage. Their complaints are going to be a little different. I won't pretend to understand all of the challenges of that kind of job. However, if you are looking at a salaried job at this company, especially in the technology area (PM, BA, Dev, QA, etc), I can help with that. Depending on the location, these jobs can be quite nice. The NY location is opening a nice new office with many amenities. I have heard good things about the Vermont and Dallas offices. However, in Sacramento, these is almost no amenities at all. No regularly scheduled free meals, donuts, snacks, etc. No gym, no discount sodas (full price food/drinks are available). No free paper cups, paper plates, plastic forks or spoons. If you want a cup of coffee or a drink of water, you better have brought your own mugs/cups! The biggest slap in the face is that there are no name plates on your cube. Whenever a new person starts, not only does he have to guess at people's names, but no one can learn his without an introduction. It makes you think that they really don't care about their employees, as they are not willing to do the basic bare minimum that almost any employer would do for their employees. They keep trying to force bad changes on the dev process by telling us "This is what Google does!". Well, guess what? Google also has a lot of perks for their employees! Why don't you treat us half as well as Google treats their employees and see what happens! To be fair, I do think that Sacramento management cares about their employees, but because they have been in their positions for so long, they do not know what kind of perks that other technology companies are offering to entice talent and retain their good employees. I believe that the problem is that the person running the Sacramento location does not know how to treat her technology employees and as a result, good employees are leaving for greener pastures. Despite all that, the Sacto location is a good place to work. Good people and interesting project. Lower level management go out of their way to make life better for their employees. They can almost make you forget what you are missing out on by working here.


    See above. Not too bad, if it wasn't a technology company.

    Advice to Management

    Specific to Sacramento management: This isn't 2010 anymore. Sacramento software jobs are all over the place. If you want to attract medium to top talent or retain the experts that you have, you need to budget for perks. NY employees get a lot of them. Why should Sacramento employees not get anything? Advice to incoming Cox management: take a look at who is running the Sacramento facility and ask yourself if a change is needed.

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