Dealertrack Technologies

Dealertrack Technologies Product Manager Jobs & Careers in New York City, NY

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6 days ago

Product Operations Analyst

Dealertrack Technologies Lake Success, NY

The primary role of the Product Operations Analyst is to support data gathering, analysis and reporting for the F&I Solutions team. The position is… Dealertrack Technologies

4 days ago

Technical Account Manager

Dealertrack Technologies Lake Success, NY

The Technical Account Manager will provide a centralized communication and administrative function between Dealertrack and major client accounts. The… Dealertrack Technologies

16 days ago

Dealer Support Manager, Digital Retailing

Dealertrack Technologies Lake Success, NY

• Provide consultative support to Digital Retailing subscription customers after implementation • Work with clients to understand their… Dealertrack Technologies

13 days ago

Director, Corporate Strategy

Dealertrack Technologies Lake Success, NY

1) managing the company-wide strategic planning cycle and processes, 2) managing existing and new product and other growth initiatives, 3) portfolio… Dealertrack Technologies

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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
69 Ratings
  1. 3 people found this helpful  

    It is a 15-year-old a startup firm that runs in chaos every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database & Architecture in New Hyde Park, NY
    Former Employee - Database & Architecture in New Hyde Park, NY

    I worked at Dealertrack Technologies full-time (more than an year)


    Other than making a small group of colleages who became friends, there were amost no Pros!


    1. The company has 4 different change management systems. Different departments use their own preferred change management systems. Support staff who did the actual production got blindsighted on production changes all the time.

    2. The management staff of the development team are trouble enablers. They encourage their staff to exclude DBAs on database designs and developed problematic application codes in production. They did not take responsibilities for their lousy work, but blamed on the DBAs. They played the blame game perfectly and always got away with it. Of course, they got rewarded with promotions!

    3. The management staff and QA analysts of the testing are also trouble makers. They did ask their DBAs to do low value work such as loading, updating and deleting data or running meaningless queries. Their quality of their so-called performance testing is very limited to unit and integrated testing level.

    4. Too many middle management who excels in micromanagement.

    5. High unpaid overtime all the time. Management rarely offered comp days. They burned people out and replaced them.

    6. Intra-team and inter-team bullying happen from time to time. Staff from their Dallas office could just dump work on their overwhelmed and overworked teammates in New York office and did not even care.

    Advice to ManagementAdvice

    Cut back your wasteful promotion on your trouble enablers above and pay close attention to the quality of work they deliver. They are the one to be blamed, not awarded!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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