Defender Direct

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30+ days ago


Defender Direct McLean, VA +32 locations

– DIRECT SALES REPRESENTATIVE - DIRECT SALES REP - DIRECT SALES: This position will have a primary responsibility of informing, advising and… CareerBuilder

7 days ago


Security Company Arlington Heights, IL

At our Security Company you have the ability to make a difference: being part of a company that creates value & makes a difference everywhere we… Security Company

10 days ago

Armed Security in Greenville PA or Farrell PA

Security Company Farrell, PA

Must have PENNSYLVANIA Act 235 Certification. Candidate must have relevant armed security experience to meet Client's requirements, this includes… Security Company

7 days ago

Cable Installer - Entry Level Positions available

Security Company Arlington Heights, IL

Hiring for entry level and experienced installers / technicians in the Structured Cabling Industry. We specialize in the installation of structured… Security Company

30+ days ago

Security Services Director

Security Company Whatcom County, WA

include: Primary client contact person for branch accounts. Responsibility for regular face-to-face client interaction and proactive resolution… Security Company

17 days ago

Sales Technician - Sales Tech

Defender Direct College Park, MD +15 locations

At DEFENDER, your potential for growth is unlimited. DEFENDER is hiring bright, highly motivated Sales Technicians. As a Sales Technician, you must… CareerBuilder

3 days ago

Director of Benefits – new

DEFENDER Indianapolis, IN

• Develop the overall benefit strategy and modify as appropriate to produce long-term goals and objectives for all plans and programs. • Provide… CareerBuilder

17 days ago

Licensed Electrician

DEFENDER Direct East Longmeadow, MA +4 locations

We are looking to hire licensed electricians and alarm techs. If you… CareerBuilder

2 days ago

Sales Technician – new

DEFENDER Direct Scranton, PA +46 locations

At DEFENDER, your potential for growth is unlimited. DEFENDER is hiring bright, highly motivated Sales… CareerBuilder

30+ days ago

Collections Specialist

DEFENDER Indianapolis, IN

include but are not limited to: - Collecting accounts receivable balances via phone and letter for ADT subscribers. - Ensure prompt payment within… CareerBuilder

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Dave Lindsey
49 Ratings
  1. 1 person found this helpful  

    Unethical High Pressure Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Indianapolis, IN
    Former Employee - Sales in Indianapolis, IN

    I worked at Defender Direct full-time (more than 5 years)


    Like most commission based jobs, you have a potential to earn decent money. It pays the bills. Some months great money, some months not so much. I worked with some wonderful people as well, which will be missed.


    Your job is to rebuttal & outwit the customer until they either buy or hang up. If you feel you may loose the sale, don't worry! They have a closer referred to as a Hero that will put the pressure on the customer even more. Because if you don't meet their sales quota (close percentage) they will give you less calls & eventually terminate you. These Christian values they preach all so much are nothing but a branding attempt by the company backed up by nothing but hypocrisy. Yes they are involved with some charities, but how many companies do you know that do this for the tax benefits alone? This also makes them appealing from a PR perspective. It takes a little while to see through the charade, if you don't drink the Kool-Aid first that is. You have to be at your desk & on calls 80% of the workday or you may incur disciplinary action also. Unless they have calls on cue, then you can't leave your cubical at all. I can't count how many times I have heard customers mislead & pressured into something they didn't want with fear based tactics (most of them had a break in) because these employees are terrified of not closing the sale. Since I worked there I have seen about three pay cuts, and deteriorating benefits. The one thing the company cares about is you making them money & spinning their web of lies. I talked to many people they have terminated with complete disregard, and if you file for unemployment benefits this company will fight it tooth & nail. If they can't win, they will appeal until they are blue in the face. If you want to get ahead with the big "D", you have to play the politics game no doubt. Sale your soul & you'll do great! This is the anti-Christ of all sales jobs.

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