Delaware North Jobs in Rock Island, IL

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11 days ago

Casino Cage Shift Manager

Delaware North Rock Island, IL

Responsible for the overall effective and efficient coordination and Supervision of the Cage Department during assigned shift or as directed by the… Delaware North


11 days ago

Hotel Shift Manager

Delaware North Rock Island, IL

for this position (Percentage of time spent should be equal to or less than 100%). *1st Major Function (% of time spent) Manage all Hotel… Delaware North


30+ days ago

Human Resources Manager

Delaware North Rock Island, IL

for this position (Percentage of time spent should be equal to or less than 100%). 1st Major Function (30% of time spent) Recruiting and… Delaware North


30+ days ago

Systems Analyst

Delaware North Rock Island, IL

Installing, maintaining, and repairing computer hardware and software including but not limited to: desktops, laptops, servers, cell phones, and… Delaware North


30+ days ago

Host

Delaware North Rock Island, IL

To act as a liaison between casino guests and management and to foster good customer relations. Enact and support marketing strategies in respect to… Delaware North


30+ days ago

Sous Chef

Delaware North Rock Island, IL

Assists executive sous chef with daily supervision and production of kitchen operations for multiple F&B outlets including 300 seat buffet, Blue… Delaware North


30+ days ago

Food & Beverage Shift Manager

Delaware North Rock Island, IL

Supervise the front of the house food & beverage operations. Ability to lead the front of the house team with effective communication and… Delaware North


Delaware North Reviews

3.1
Rating Trends
Recommend to a friend
Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
72 Ratings
  • Permanent Injury from being overworked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gaming in Rock Island, IL
    Current Employee - Gaming in Rock Island, IL

    I have been working at Delaware North full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you enjoy gaming then the staff and guests you meet along the way are the best part about this job. Caring and concern for each other has to be done off property though or you will be reprimanded for "possibly" breaking some type of misinterpretation of a "law". You might have a chance for advancement if you are a male and willing to relocate. If you meet that criteria it does not matter if you know your job or not.

    Cons

    Toxic culture and much in house shift to shift fighting. There is very little team work anymore because everyone has learned it does no good to help out when you can. You are expected to be available with no notice or chance to make other arrangements. If you do stay as needed you are forced out on other days which then gives you no chance of making your 40 hours. When people leave they are not replaced and the work is put on others. What started as a 3 person job has now become a 1 person job. No tech updates or equipment for our department which has now resulted in a permanent injury for one or more of the employees in certain departments. Certain managers pick and choose who they want to bully and intimadate. It is very much a boys club from middle management upward. While there are female managers, it is blatantly clear they are kept on the sidelines.

    Advice to Management

    When gaming came to the Midwest it came under the stipulations that full time jobs with benefits would be part of the deal. That has now gone to the wayside and this company will waste time and money processing 15 part time employees at a cheaper rate per hour instead of 5 full time that would actually be able to get a gaming badge and it would cost less money in the long wrong. Change your budgets! Staffing is done by numbers from a YEAR AGO! We are in a river town. Business is always dictated by the weather. If you have added promotions and expect to draw in people than WHY are you under staffing with obsolete numbers? You have to realize that each property is different and there will never be a one size fits all game plan. I wish I could be more positive in my review. I had such high hopes and expectations but now someone has a debilitating injury caused from over use because the company has been unwilling to put in the computer systems necessary to get the work done properly.


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