Delaware North
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Delaware North Reviews

204 Reviews
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
62 Ratings
  • 2 people found this helpful  


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Seattle, WA
    Current Employee - Management in Seattle, WA

    I have been working at Delaware North full-time (more than 10 years)


    Some great managers and properties with great values. OK pay but not great benefits.


    Some really shady characters at upper management level and some really horrible units. This company has identity problems in some areas of the country with questionable leadership.

    Advice to ManagementAdvice

    First to take guest path back to Buffalo. It is a joke at unit level as you can try your hardest to come in once a year and push something down your throat. If you want it to be successful stop showing stupid videos and letters of executives at corporate office saying it's important and start practicing it from top down. TOP BEING BUFFALO. Second, stop telling everyone it's a family business. It is more corporate and no one wants to be a part of the Jacobs family as they are so distant and so unlikable. Just greedy people that are more worried about the bottom dollar than the people that are sacrificing for the company. That's not family. The worst part is that they are so out of touch leadership isn't realizing the culture shift.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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