DentaQuest Jobs & Careers in Mequon, WI

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25 days ago

UM Workflow Coordinator

DentaQuest Mequon, WI

of any missed turnaround times • Maintain calendar of deadlines that lists when all claims are to be paid. • Communicate to team members… DentaQuest


3 days ago

UM Administrative Coordinator

DentaQuest Mequon, WI

• Communicate decision outcome of authorizations to providers and appropriately document the phone call in DentaQuest''s system. • Facilitate… DentaQuest


4 days ago

Complaints and Grievances Lead

DentaQuest Mequon, WI

• Oversight of development of training program for existing, and new staff members. • Responsible for providing ongoing, and development training… DentaQuest


22 days ago

Complaints & Grievances Specialist

DentaQuest Mequon, WI

The Complaints and Grievances Specialist is responsible to coordinate resolution for Member and Provider Complaints/Appeals/Grievances/Fair Hearings… DentaQuest


10 days ago

UM Administrative Coordinator

DentaQuest Mequon, WI

• Communicate decision outcome of authorizations to providers and appropriately document the phone call in DentaQuest''s system. • Facilitate… DentaQuest


3 days ago

Clinical Review Specialist I – new

DentaQuest Mequon, WI

• Participation and successful completion of the Clinical Review Specialist training program. • Review and authorize major dental services based… DentaQuest


25 days ago

Information Analyst

DentaQuest Mequon, WI

The Network Analyst is responsible for monitoring, analyzing, and identifying trends and utilization patterns for provider networks as well as trends… DentaQuest


28 days ago

Clinical Utilization Review Specialist I

DentaQuest Mequon, WI

• Read and interpret radiographs • Analysis and interpretation of utilization reports to detect under and over utilization • Investigate… DentaQuest


13 days ago

Lead Clinical Review Specialist I

DentaQuest Mequon, WI

• Facilitate resolutions to internal and external clinical issues. • Conduct round robins for new DentaQuest employees. • Update Utilization… DentaQuest


3 days ago

UM Workflow Coordinator

DentaQuest Mequon, WI

of any missed turnaround times • Maintain calendar of deadlines that lists when all claims are to be paid. • Communicate to team members… DentaQuest


DentaQuest Reviews

56 Reviews
2.2
56 Reviews
Rating Trends

Recommend to a friend
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Fay Donohue
38 Ratings
  1. 3 people found this helpful  

    Long time employees not valued over buddy system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Mequon, WI
    Former Employee - Anonymous Employee in Mequon, WI

    I worked at DentaQuest full-time for more than 5 years

    Pros

    Great benefits, good wages, good hours. The training is intense and on-going. There can be room for promotions. There is a casual dress code and can be a family atmosphere at times. There are some wonderful people there. It is a tough job, but the compensation is really good.

    Cons

    Friends and relatives of management receive preferential treatment. Long time employees are not valued. People are promoted based more on their relationships over their abilities.
    Management sometimes plays games as far as "catching" you or encouraging employees to undermine others. Their supposed anonymity is a farce.
    It is a tough job, clients can be nasty. But, anyone working in customer service know that. They expect you to control every aspect of communication and have unrealistic goals set. They use those to get rid of or demote certain people.

    Advice to ManagementAdvice

    Check into situations before believing the worst.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO