Dental One – Phoenix, AZ
the time they enter the practice until the time they leave. PRCs contribute to the practice's financial success by creating and maintaining positive… Glassdoor
Dental One – Phoenix, AZ
Purpose: To provide patients with quality comprehensive dental care and ensure superior patient satisfaction while maintaining successful working… Glassdoor
Dental One – Peoria, AZ
are to provide the patient with quality care and to provide the doctor with quality assistance on patient procedures. The DA has direct… Glassdoor
Dental One – Glendale, AZ
Dentists count on DentalOne Partners to provide the managerial, marketing, and technical administrative expertise that is necessary to build a… Glassdoor
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at DentalOne Partners full-time (more than 3 years)Pros
If the practice you manage performs financially, you are allowed quite a bit of autonomy. The company is in the process of trying to grow and that does provide opportunity for input in shaping company processes. The company values are on the right path (Patient Experience, Honesty, Integrity, Communication, etc).Cons
Work/Life balance in a salary position is a challenge which can vary from practice to practice but 60 hour weeks are not uncommon. As an Office Leader, you are expected to perform all management tasks as well as work the Front Desk. The offices are not budgeted to allow the Leader to only manage. You can expect to be working on menial tasks filing charts, making confirmation calls, and scheduling appointments which can take up a lot of time. The practices are consistently understaffed.
Benefits have been downgraded each year that I have been with the company, from taking away the 401K match, lowering medical plans but increasing cost, even fewer dental benefits.
The company developed its own proprietary software that has not yet been perfected. It was not developed by those in the dental field and requires constant work and upgrades due to issues and glitches which can impede daily function.
Accurate patient billing is a constant challenge which is handled centrally at the home office but the upset patients come to the practice for resolution.
As an Office Leader, there is minimal room for growth especially considering that the number of positions available in the next step up have been decreasing.Advice to ManagementAdvice
In order to provide care for the patients at the desired level, that will require increased staffing and investment in your people (which will help reduce turnover as well).Doesn't RecommendNeutral Outlook