DentalOne Partners Jobs in Phoenix, AZ

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4 days ago

Senior Leader of Operations / District Manager

DentalOne Partners Phoenix, AZ

Purpose: The Senior Leader of Operations (SLO) oversees the management, goals and objectives of all dental practices under his/her jurisdiction to… DentalOne Partners

30+ days ago

Dental Assistant

DentalOne Partners Phoenix, AZ

are to provide the patient with quality care and to provide the doctor with quality assistance on patient procedures. The DA has direct… DentalOne Partners

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DentalOne Partners CEO Tom Marler
Tom Marler
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  • Helpful (4)

    Used to be a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DentalOne Partners full-time (More than 5 years)


    It used to be a good company to work for. Otherwise there is not much good within the company currently. You'll find many current reviews say likewise.


    After a major management restructure a few years ago the company culture took a major change for the worse. The company was founded upon the principle that we are a DSO but we are different, patient care is of the utmost importance and we value and reward our employees. That philosophy is no longer emphasized. After the management changes, many long time successful managers either were let go/forced out or over the next two years all left the company. They were replaced mainly by outside managers and a few leftovers who were numbers focused/profit driven. These managers began to question long time, successful doctors practice philosophies and patient care. The overriding feeling was all that matters are reports, numbers, profits and unrealistic goals. Pressure was put on everyone in the office that patients were to leave spending the most money possible. Upselling everything and to everyone became the companies emphasis. Instead of providing appropriate care to patients it felt like you had to be a salesman to be good with management. Communication from the top down became very poor and tense. We found ourselves constantly covering for and making excuses for billing issues from corporate offices that had nothing to do with the local office. Taking care of patients and caring for employees became virtually nonexistent above the local office level. What used to be a very strong point of the company, rewarding employees and making employees feel good, became virtually nonexistent from anywhere above the local office level. Patients experience and employee morale were deteriorating. So sad for what used to be such a great company to work for.

    Advice to Management

    Look to the founding principles of Dental One. The things that set Dental One apart from other DSO's made Dental One successful and a great place to work. Turn away from the assembly line regular DSO company it is turning into.

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