DialAmerica

  www.dialamerica.com
  www.dialamerica.com

DialAmerica Manager Jobs & Careers

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18 days ago

Evenings / Weekends Call Center Representative

DialAmerica, Inc. San Diego, CA

Please Apply Online: http://dial.am/RLQT Our ideal candidates will: *Have energy and enthusiasm *Have good communication skills *Have strong… CareerBuilder


25 days ago

ON THE SPOT INTERVIEWS EVERY MONDAY 10AM - 2PM! Call Center Representatives Need

DialAmerica, Inc. Omaha, NE

Positions available for Inbound and Outbound. The new contact center agents will support DialAmericas entertainment, membership services and… CareerBuilder


30+ days ago

Team Leader

DialAmerica Erie, PA +5 locations

directed by the Manager of Contact Center Operations • Train, develop… team attrition percentage • Communicate regularly with Shift Manager Snagajob


30+ days ago

Recruiting and Retention Manager

DialAmerica Middleburg Heights, OH

The recruiting manager drives talent acquisition and manages the selection… position manages matters related to the sourcing, advertising, screening… Glassdoor


DialAmerica Reviews

268 Reviews
3.3
268 Reviews
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DialAmerica President and CEO Art Conway
Art Conway
131 Ratings
  1.  

    Good Experience Overall as far as Telemarketing Atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at DialAmerica part-time (less than an year)

    Pros

    Most positive atmosphere I've ever worked for as far as telesales and Sales leaders. This is a Telemarketing Company who outsources for SiriusXM Radio. Big emphasis is paid to work-life balance.

    Cons

    You are working sales leads for in with or outbound calling; very monotonous reading from a script. They need to be more discriminating with the GHETTO trash they hire, small cubes are so close together and some of the pro-fain language can be heard into your own headset.

    Advice to ManagementAdvice

    Think about offering 40 hours consistently to those who want and need benefits, also for all the company makes, you could develop a better pay structure. Update your dialing system if you expect better efficiency. Get with the times and have a single number and and voice response system to Que calls to the appropriate person for situation customer's are calling in for. I had way to many calls being transferred to Customer Care that infringed my ability to get more sales. Extend your training period by another week to educate your new hires about your representative's stats and what is expected, you may see an improvement in your high turn-over rate of new hires.

    Recommends
    Positive Outlook
    No opinion of CEO

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