Diamond Wireless

  www.diamond-wireless.com
  www.diamond-wireless.com
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Diamond Wireless Jobs & Careers in Syracuse, NY

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2 days ago

Retail Sales Associate - BJ's – new

Diamond Wireless East Syracuse, NY +2 locations

which require good time-management and organizational skills. If you are a strong communicator with great work ethic and an irresistible personality… Diamond Wireless


2 days ago

Retail Sales Associate - Shoppingtown Mall – new

Diamond Wireless DeWitt, NY

which require good time-management and organizational skills. If you are a strong communicator with great work ethic and an irresistible personality… Diamond Wireless


2 days ago

Wireless Sales Consultant - BJ's – new

Diamond Wireless Auburn, NY

which require good time-management and organizational skills. If you are a strong communicator with great work ethic and an irresistible personality… Diamond Wireless


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Diamond Wireless Reviews

40 Reviews
3.0
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Troy Crosland
18 Ratings
  1.  

    Sweatshop shark tank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Los Angeles, CA
    Former Employee - Management in Los Angeles, CA

    I worked at Diamond Wireless full-time for more than 3 years

    Pros

    To an extent, getting to do what I wanted at work, since it's 100% commission and if no customers were in the store I could care less what else went on. (If you don't get paid for it, who cares)
    And the occasional sales contest where you win prizes that were mediocre compared to the work you put in.

    Cons

    Nearly everything. 100% commission. Diamond, what do you think we are? We're employees who work in malls and kiosks. Not used car salesman. Stop trying to make us take advantage of everyday people. All I could think whilst working there was how worried I'd be if my own mother walked in to ANY of these stores and the fears of just having her verizon account pulled up, based on the things I've seen.

    At one point, it wasn't terrible, some phones compensated fairly I guess, but for the past year or so all device commissions took a drastic drop, to the point where if you sell someone a good phone, you'll make hardly anything for it and if you sold someone the oldest, used, restock, demo, TERRIBLE phone that was a waste of a 2 year contract, you'd make, say, 40-50 bucks and a guilty conscious. Woo-hoo.

    Oh, and accessories... You're encouraged to sell them for more than MSRP. By all levels of mgmt. Rings out at 14.99? Sticker it for 29.99 and let's see who bites. And corporate keeps half of that mark up, so they're loving it too. I'll never allow any of my family or friends to purchase from a physical retail location again.

    Geez and let's not forget Vivint. Don't ever get talked into that overpriced crap by a retail store. Did you know that to talk to customers and sell home security systems, those employee requires a license to do so? Not just anyone is permitted, by law, to do so. But there's a sketchy loophole that allows them to call in and technically have it set up under the call center rep's name or yada yada yada.

    And it doesn't stop there, but you get the picture. And like everyone else said, unpaid meetings. 100% commission... And mandatory meetings that you're technically not paid a dime for. Stupid.

    Advice to ManagementAdvice

    Hahahahahaha. Egos this big disregard any advice. Look at your absurd turnover rate... You can't hold steady managers or employees unless they're too dumb to consider moving on from this crime circle. Sick of absurd numbers of people quitting? Flip your company upside down and fix it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO