Dixons Retail Jobs

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22 days ago

People Team Leader

Dixon's Retail Penzance, England +2 locations

People Team Leader 2. Core Purpose • Working with the store management team to ensure recruitment and induction of colleagues is completed to… Dixon's Retail


22 hrs ago

aintree team leaders – new

Dixon's Retail Liverpool, England

You will work along side a great team of people & play a key role in supporting our continued improvement & success. The store is having a full… Dixon's Retail


22 hrs ago

Resourcing Business Partner (Newark & CSC's), Newark – new

Dixon's Retail Retail Support Centre

Reporting to your Service Resourcing Manager, youll provide an excellent resourcing service across the Newark and Customer Support Centres Home… Dixon's Retail


30+ days ago

Assistant Manager, Stansted Airport

Dixon's Retail Stansted, South East England, England

• Commercially aware with the ability keep ahead of your competition and set your store… Dixon's Retail


12 days ago

Gas Engineer, Aylesbury (HP22 5BL)

Dixon's Retail KNOWHOW Aylesbury Customer Service Centre

Working as a KNOWHOW Gas Cooking Appliance Installer, you will deliver and install our innovative products to our Currys and PC World customers… Dixon's Retail


26 days ago

Domestic Appliance Installer - Gas Safe Qualified, Manchester (M44 6RA)

Dixon's Retail KNOWHOW Manchester Customer Service Centre

Working as a KNOWHOW Gas Cooking Appliance Installer, you will deliver and install our innovative products to our Currys and PC World customers… Dixon's Retail


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Dixons Retail Reviews

2.8
81 Reviews
Rating Trends
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Dixons Retail Group CEO Sebastian James
Sebastian James
38 Ratings
  • 1 person found this helpful

    Extremely poor with no integrity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Knowhow/Sales/B2B in Yeovil, England (UK)
    Former Employee - Knowhow/Sales/B2B in Yeovil, England (UK)

    I worked at Dixons Retail full-time (more than 3 years)

    Pros

    If you really push your managers and willing to do training in tour own time, you may get an ok wage.

    Cons

    To start, the company are certainly not out to give the best experience to the customer, they are there to take as much money and dodge as many complaints as they can. I have worked in all store roles except for management and can tell you it is the same in each role. If you're sales, you only have one goal, sell them everything! If you don't, you will get penalised. If you do, well, you will get nothing.....no incentive to to really put that effort in to each sale. (Of course, the manager can get a nice bonus from it).if you are business orientated, the same applies. If you are knowhow, Tell everyone their machine has to go away for repair (their careplan has a lot of clauses you do not realise!).

    Every company is out to make money, but should do it with dignity and integrity. Not lile a sleazy dodgy dealer from the west end.

    The management will NOT deal with a tough situation, they will always refer them to knowhow OR good ol customer service! (These guys get paid to take as little responsibility as possible)

    Advice to ManagementAdvice

    Take some responsibility, show more respect for the colleagues who are earning your bonuses and doing the dirty work and do what's right for the customer!
    A dixons quote is 'to never leave the customer to fend for themselves'....it would be nice to see that

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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