Dnata – London, England
• Implement a system of governance based on best practice in procurement, quality, processes and resource management in order to enhance customer… CareerBuilder
Dnata – London, England +3 locations
• Ensure delivery of all IT solutions, projects and services to the business area in a timely and cost effective… CareerBuilder
dnata – Dubai, Germany
• Implement a system of governance based on best practice in procurement, quality, processes and resource management in order to enhance customer… Stepstone Germany
dnata – United Kingdom
Support the Head of Cargo Handling in improving performance across dnata International Airport Operations' overseas businesses. This will involve the… TotalJobs.co.uk
dnata – Dubai
To manage the tools for software development and business intelligence for facilitating software development and application support… Glassdoor
dnata – Dubai
You are a finance professional who speaks the language of business and have earned your position on the international management team. You have a… Glassdoor
dnata – Dubai
•Implement a system of governance based on best practice in procurement, quality, processes and resource management in order to enhance customer… Glassdoor
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Dnata full-time for more than 5 yearsPros
Great on-job experience, multi-tasking environment.Opportunity to act in all levels and all areas at the same time. Work together and inside of all airlines in the world at the same time. Personal growth through self learning. Chalenging situations to increase your flexibility and quick response skill.Cons
Absurdly high rotation of staff. Nepotism is part of the culture. Cluster of nationalities. Informal appreciation and retaining course certification as a mean to retain staff. Neophobic business culture. Monopoly of ground handling in the country. Constant shortage of staff. Favouritism for arab speakers that receive an additional payment for speaking their native language while other multilingual staff don't avail the same benefit. Staff hired for higher salaries than their own supervisors showing a patent incapacity to attract talent. Difficulty to place the right talents in the right places. People skilled do unskilled jobs and unskilled management use their results to self promote hiding the merit of their subordinates to the point of copying and pasting their emails. Incapacity to honor the work contracts and changing rules to benefit the company which allegedly make the former contracts void. Lack of notion of hierarchy. Constant interference of management on departments they not concern to. Inexistence of transparency, audit department, disrespect to international safety regulations.Lack of strategic planning.Constant change of the poorly planned strategies to the point of generating waste of revenue. Low staff morale. Managers are aloof of the frontline basic job descriptions and functions and away from the frontline.Advice to ManagementAdvice
Get closer to the frontline.
Take seriously that formation and empowerment of leaders in the frontline is an investment
Create an organized and inter dependent departmental structure.
Conciliate the inter-departmental competition.
Create a work environment where is the staff enjoy going to work.
Be conscious that highlighting the merit of your team highlight your achievements in first place.
Respect people who perform and appreciate them in written irrespective of their nationality culture or religion.
Stop appreciating people who have relatives in other departments/ customers/ in detriment of those who really work to run the operation.
Make a reality the mission vision and values by bringing together people on the frontline and being a role model to them. Look for solutions instead of pointing culprits.
Forget the idea that re-branding is a mere marketing campaign. customer notice whether there are changes or not.
Engage the frontline in the decision making process.They spend more time with the customer than you.
And the list could go on ...Doesn't RecommendNeutral OutlookNo opinion of CEO