DocuTAP Jobs & Careers

Hiring? Post a Job

Show:  All Results Last 7 Days
21 days ago

Account Executive

DocuTAP Sioux Falls, SD

• Manage, track and support a variety of projects and project components as assigned… Glassdoor


30+ days ago

EMR Analyst

DocuTAP Sioux Falls, SD

Do you enjoy software project planning and process definition? Do you enjoy interpreting business rules and requirements for technical systems? Are… Glassdoor


30+ days ago

Accounts Receivable Specialist

DocuTAP Sioux Falls, SD

DocuTAP is looking for a motivated and capable Web Developer to enhance and meet roadmap goals for our medical software that is used in clinics… Glassdoor


16 hrs ago

Implementation Project Manager – new

DocuTAP Sioux Falls, SD

• Manage, track and support a variety of projects and project components as assigned… Glassdoor


30+ days ago

Web Developer

DocuTAP Sioux Falls, SD

• Create, maintain, and execute tests using automated testing tools • Write test cases for performing automated software tests • Analyze… Glassdoor


30+ days ago

Medical Billing Specialist

DocuTAP Sioux Falls, SD

below and send us your resume if your qualifications and experience would be a good match for our company! Primary Responsibilities: • Manage… Glassdoor


30+ days ago

Quality Assurance Analyst Automated Tester

DocuTAP Sioux Falls, SD

• Responsible for activities relating to the implementation and training of the DocuTAP Electronic Medical Records and… Glassdoor


30+ days ago

IT Systems Engineer

DocuTAP Sioux Falls, SD

• Responsible for activities relating to the implementation and training of the DocuTAP Electronic Medical Records and… Glassdoor


26 days ago

Interface Project Manager

DocuTAP Sioux Falls, SD

Are you a strong phone support person who is also a team player who enjoys building relationships with patients and co-workers? Do you enjoy… Glassdoor


30+ days ago

Business Analyst

DocuTAP Sioux Falls, SD

Are you a strong phone support person who is also a team player who enjoys building relationships with patients and co-workers? Do you enjoy… Glassdoor


DocuTAP Reviews

11 Reviews
2.9
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Eric McDonald
9 Ratings
  1. 2 people found this helpful  

    DocuTAP is only Google in their dreams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DocuTAP for more than a year

    Pros

    Flashy and "fun" (if you like high-pressure Wii games), marketing dept is very energetic, lots of work, opportunity to get experience.

    Cons

    The “Google of Sioux Falls” is using their new corporate slide as they descend further into unprofessional behavior. None of the glowing news articles will tell you that DocuTAP has ineffective managers, a culture of fear, and extremely high turnover.

    DocuTAP has quite the reputation, both locally and nationally. For such a fast-growing and well-marketed business, there are a lot of problems behind the scenes. Many jobs are “recycled” by being announced as “eliminated,” then after an employee is fired or pressured to leave without any explanation to the rest of the staff (just a casual “he’s not with us anymore” or “they decided to take a break”), a new opening will magically appear on monster and indeed.com soon after.

    Procedures and expectations change constantly. There is no standardization on anything, so confusion and miscommunication are the norm. Staff are given conflicting information, so you can imagine how reassuring this is for clients. Upper management will only update the staff when they feel like it. New assignments are handed out randomly, creating uneasiness and unrealistic expectations.

    Pay range varies widely for the same position. Don’t expect a raise, even if it’s deserved (promotion, new responsibilities), because you’ll be put on the “black list” if you do. It’s very common to be transferred into a new role, but don’t expect salary or a new title to be part of that change. Any hint of dissatisfaction is met with disdain by the managers. If you ask for a review, you’ll be treated like you have two heads.

    It’s common to see people muttering to themselves, darting outside on cell phones, and crying in the bathrooms. There are many “spies” who are strategically placed friends of the higher-ups. They’re everywhere, so you will feel imprisoned. If you decide to give a 2-week notice, expect to be pushed out after just 1 week due to the management’s paranoia that you will steal their property or software secrets.

    The staff turnover is extremely high, even for a tech company. In a department of 70, the number of intelligent and capable staff who were fired or felt the need to leave is up to 30 – THIRTY in just 8 months! That’s a 43% turnover. Yet this does not seem to concern upper management, since the resignations are shrouded in mystery. DocuTAP’s “no-gossip policy” that is supposed to protect everyone from harm, is actually contributing to a culture of fear that anyone could get fired at any time, for any reason. Not an environment that fosters a “Google-like atmosphere.” The flashy new building, lounge seating, and coffee snack bar will fill up with dissatisfied, overworked, spied-on employees who will wonder which of them is next on the chopping block (is that at the bottom of the slide? Wheee!) There are many others who will not speak up for fear of retaliation. The few loyalists who still drink the Koolaid won’t admit what everyone else knows – that this is a very dysfunctional, egotistically run company that mistreats employees based on the “feelings” of upper management. But hey, that’s DocuTAP for you!

    Disappointing because it doesn’t have to be this way.

    Advice to ManagementAdvice

    Stop being so egotistical. Work harder at retaining your top talent rather than chasing them away or kicking them to the curb. Recognize that you’ve foolishly lost your most valuable employees already, and start treating those who are left with more respect and dignity. Clients are noticing, other companies are noticing. Talk to employees candidly about the mistakes that have been made, and take action to stop the dysfunction. The ship is sinking fast, so if you still care, get the pails out and start bailing before it’s too late.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO