Dollarama

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30+ days ago

STORE MANAGERS

DOLLARAMA Winnipeg

wayne.demers@dollarama.com As originally published in the Winnipeg Free Press (ad… Glassdoor


Dollarama Reviews

54 Reviews
2.9
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Larry Rossy
20 Ratings
  1.  

    The same as every other person that reviewed it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Kitchener, MS
    Current Employee - Head Cashier in Kitchener, MS

    I have been working at Dollarama part-time (more than an year)

    Pros

    They hire often because of frequent turnover

    Cons

    Unsafe working conditions, Poor communications, Over Abundance of criticism with no praise or thanks for good work. Employees are constantly accused of stealing or suspected of stealing and yet they have no decent loss prevention programs for shoplifters. Every day the policies change and they make it harder to meet the expectations of added workload and shorter hours to do it in. The have no strategy to deal with completing work during busy hours while customer demand for staff time is high

    Advice to ManagementAdvice

    Teach your regional managers to communicate better with staff and help with team building skills. Come and learn about the unsafe conditions of limited space, poor equipment and bad skid packing. Put All managers through a week at cash during the busiest seasons... then make them stock shelves during a busy season and be called to back up cash. And give store managers the right to carry a phone so that the cashier doesn't have to answer calls all day long from head office, other store managers, regional managers ... The main cashier has now become the store manager's secretary! The phone rings constantly for Store managers and Cashiers have to answer it much more frequently while dealing with line ups at cash... Even customers are getting frustrated with this.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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