Dominican Hospital

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Dominican Hospital Reviews

6 Reviews
6 Reviews
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  1. 1 person found this helpful  

    A fall from grace. A lesson on how NOT to use "humankindness".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Cruz, CA
    Current Employee - Anonymous Employee in Santa Cruz, CA

    I have been working at Dominican Hospital full-time (more than 5 years)


    Competitive pay for the area, good benefits. Other than that, there is nothing more "pro" about this hospital.


    Dirty and non maintained facilities, culture shift to not be in the best interest of patients, departments set against one another, no "real" encouragement for teamwork, abusive management, inactive human resources, a distrurbingly lack of training and on the job education, this hospital has not become a den of dissatisfied, emotional scarred, bitter employees. From registration to utilization review, this place has become the picture definition of horrible. If you wish to learn how NOT to treat patiets or employees, then by all means, get hired by Dominican Hospital of Santa Cruz.

    Advice to ManagementAdvice

    This is a classic "do as I say and not as I do" situation. Sure, management talks about teamwork and acting out "humankindness". But the reality is that it is every man out for themselves. Employees don't leave an organization, they leave the management. Many of staff have witnessed front end managers giving excellent examples on how NOT to be a leader. Some may not allow a person to finish a sentence by talking over them on the subject of nonsense, while some will be verbally abusive to direct reports right in front of other staff. Condescending and down right mocking at times, many managers are a prime example of the of the level of professionalism Dominican Hospital has to offer.

    Change can be scary but under the right management team to clearly define goals, lead by example, and provide staff the best tools to accomplsh the best job possible, that move to change can be an inspiration. However, it is always in the best interest of management to include the people who are in the trenches all day in the act of discussion for change. Not only, can staff provide additional insight on issues but allowing them into the conversation promotes "buy in" for change by the staff since they feel like they are a part of the solution and direction of their company. Currently, the attitude passed down by management is "it's my way or the highway" with a heavy emphasis on staff are to stupid to be a part of the conversation let alone in the loop. There is no sense of trust and respect whatsoever. Management at this hospital is particularly non existent. If there is a manager with drive or ambition for structure, it is quickly beaten out of them by the stressing on numbers, verbal abuse by one half of higher management and a complete blind eye for aid by the other half of higher management. If Dominican Hospital cannot understand the link between happy employees equaling to happy customers, then there is really nothing more to say on the subject.

    Doesn't Recommend
    Negative Outlook

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