Douglas Jackson Jobs

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Show:  All Results Last 7 Days
19 hrs ago

Resource Planning Analyst – new

Douglas Jackson United Kingdom +2 locations

will include: • Management of outsourced relationships from a planning perspective • Producing staffing forecasts for in-house and outsourced…

3 days ago

MI Reporting Developer – new

Douglas Jackson United Kingdom

Working within a senior role for the organisation we would expect you to be comfortable working across department with various stakeholders and able…

3 days ago

Business Analyst – new

Douglas Jackson United Kingdom

You will be responsible for capturing business requirements, creating both functional and non-functional specifications and managing stakeholders…

3 days ago

Contact Centre Manager European Locations will require permanent r – new

Douglas Jackson United Kingdom

Manage Team Managers and an overall FTE of approximately 150. Coach and upskill team managers to ensure exception customer service is delivered…

24 days ago

MI Database Developer

Douglas Jackson United Kingdom

Working within a contact centre reporting environment, any knowledge of key metrics in this area and/or resource planning and forecasting would also…

18 days ago

Trainer Contact Centre Sales & Service (Fixed Term Contract 6-12m)

Douglas Jackson United Kingdom

will include: ·Analyse learning needs through live observation and call assessment and design, deliver and evaluate effective training solutions…

19 days ago

Head of Campaign Delivery/Senior Contact Centre Operations Manager

Douglas Jackson United Kingdom

will include: • Responsible for all aspects of the P&L , KPIs, policy, client and employee satisfaction across multiple sites • Proactively…

19 days ago

Training Manager - Digital Customer Contact Centre 12m FTC

Douglas Jackson United Kingdom

If so, you will help lead and motivate your team to excel across the delivery of informative, effective digital led training and development for a…

18 days ago

Training and Development Specialist

Douglas Jackson United Kingdom

will include: • Develop solid processes to ensure training is effectively…

18 days ago

Digital Learning Designer

Douglas Jackson Manchester, England

will include: • Build strong relationships with key stakeholders to ensure excellent communication across the board • You will need to…

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  • Professional environment striving to deliver market leading, proactive recruitment solutions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Partner in Lichfield, England (UK)
    Current Employee - Managing Partner in Lichfield, England (UK)
    Positive Outlook

    I have been working at Douglas Jackson full-time (More than 8 years)


    Douglas Jackson offers an autonomous and empowered working environment for it's managing partners, consultants and support colleagues. We work with a large number of global and UK brands, leading organisations, as well as developing and start up companies. We employ business and recruitment professionals, as well as offering a learning environment for trainee consultants and resourcers. We support our customers both clients and candidates to deliver highly effective, proactive recruitment solutions and search assignments across the customer contact industry.


    As an independently owned boutique recruitment supplier, expectations are high, as well as the trust and empowerment the company gives you, you also take on a high level of responsibility for delivery and for some this exposure and level of accountability can be too much. That said the business give you a great deal of support and opportunity to help your succeed and be successful.

    Advice to Management

    Keep on developing the business and brand and looking at opportunities to grow, continue to develop flexible working opportunities to retain and develop talented individuals and offer working solutions for the future, which will support the growth of the business.

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