Jobs & Careers in Lexington, KY

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7 Reviews
7 Reviews
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Matt Montgomery
4 Ratings

    Poor experience, only hires temporary employees 98% of the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Lexington, KY
    Former Employee - Customer Service Representative in Lexington, KY

    I worked at


    Easy hiring process
    Nice work atmosphere
    fast paced, but fun
    ability to learn more about customer service field
    Easy going supervisors/managers


    They only hire you as a temporary employee because they would rather continuously hire and train new people during busy seasons that keep an employee part time/seasonal because offering benefits is something they do not want to do. Even employees who have been there for years do not get benefits because they are considered part time employees even though they work 40 hour work weeks during busy seasons (which is 25-50% of the year). After busy season is over they fire temporary employees, and tell them they will possibly call them next season, but to no avail. They simply continue to hire new employees, which is a pain because they have to be trained. It would be much easier to call/accept temp. employees from the past.

    Advice to ManagementAdvice

    Provide benefits to employees who have been there for over 2 yrs. Hire back previous temporary employees for next busy season if they are available.

    Doesn't Recommend

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