EdgeRock Technology Partners Jobs & Careers

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8 days ago

Junior Billing and Collections Specialist

EdgeRock Technology Partners Boston, MA

• The duties of a Junior Billing and Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented Accounting… Glassdoor


30+ days ago

Staff Accountant

EdgeRock Technology Partners Boston, MA

We are looking for a detail-oriented individual to join our Accounting team. The Staff Accountant will be focused on the day to day accounting… Glassdoor


30+ days ago

Client Services Manager

EdgeRock Technology Partners Boston, MA +3 locations

are targeting, qualifying, and maintaining strategic business relationships… Glassdoor


30+ days ago

Technical Recruiter

EdgeRock Technology Partners Scottsdale, AZ +3 locations

are to find, qualify, and place top talent in high margin roles secured by the sales team. The candidate… Glassdoor


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EdgeRock Technology Partners Reviews

19 Reviews
3.4
19 Reviews
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Frank Selldorff
2 Ratings
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    Not for Everyone

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    • Work/Life Balance
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    Former Employee - Client Services Manager in Boston, MA
    Former Employee - Client Services Manager in Boston, MA

    I worked at EdgeRock Technology Partners full-time (less than an year)

    Pros

    Decent pay and flexible vacation time. Great people, I became good friends with the majority of the people on my team and those not on my team I was able to connect with outside of regular work hours. Management style from team leaders was great, no micromanaging and always supportive.

    Cons

    During the interview process I was told it was extremely easy to make over six figures and in fact a majority of the employees there were making well over that. Quickly came to the realization that only the Client Services Managers and Recruiters that had been there for several years were making over $100k. Organizationally set up to only benefit the most tenured CSMs and let the newer ones either succeed or fail on their own. Sending the 2 most tenured reps to conferences certainly brings more revenue into the business but does not help the newer CSMs struggling to create and build relationships in a time where everyone is cutting down on their vendors.

    Found training to be rushed and not focused on the appropriate areas. Extensive time spent on the use of the flawed CRM in place and less on the technical aspect of the ERP world and the types of conversations we'd be having. As a sales professional, I would find it beneficial to actually know what I am talking about with potential clients instead of just "picking it up as I go".

    Was told in the first 1-2 months that it would take at least a year to start building a book of business as well as the relationships that would start yielding positive results. After 3-4 months, started feeling significant pressure to deliver immediate results and saw other CSMs lose their jobs who had been there for less than a year. Also found it a bit counterproductive for upper management to bully or embarrass employees in forecast meetings for any number of reasons, not only relating to performance.

    Absolutely no career growth. You can work hard enough to put a "Senior" in front of your title but that is the highest level you can expect to achieve while you are there.

    Advice to ManagementAdvice

    Team-leads keep doing what you are doing. You are with the other CSMs and Recruiters and understand the grind. Having meetings or exercises around struggles and successes you have had and how to avoid/achieve those would be more useful.

    Upper management should revisit the processes in place. When you tell your employees that there is nothing that separates the company from other staffing companies besides you as the employee, as admirable as that is it creates frustration for business development when there is a lack of marketing or brand recognition.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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