Ellucian

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  www.ellucian.com

Ellucian Jobs & Careers in Maitland, FL

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15 days ago

Help Desk Specialist I

Ellucian Maitland, FL

The successful candidate will add value by: • Answering, evaluating and prioritizing… Ellucian


20 days ago

Intern (Cloud Services)

Ellucian Maitland, FL

Looking for an analyst who can assist the engagement management team with triaging tickets, client… Ellucian


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125 Reviews
3.0
125 Reviews
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Ellucian President & CEO Jeff Ray
Jeff Ray
6 Ratings
  1. 2 people found this helpful  

    TECHNICAL SUPPORT ANALYST CONTRACTOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst in Maitland, FL
    Former Employee - Help Desk Analyst in Maitland, FL

    I worked at Ellucian as a contractor (less than an year)

    Pros

    You can leave anytime. Free Soda and Coffee!

    Cons

    Do not take this job through contract. You are only given one week of training, if that is what they call it and you are supporting over 140 schools. This job is not for the weak at heard. You are not be hired to stay on board for three months or more. You are hired to compete with 20 other team mates you come aboard with and will be let go after a two week trial period. Be flexible, there is no schedule time for training weeks, they change it every day.

    Advice to ManagementAdvice

    Your Wiki is weak and it is hard to follow. Do not waste people's time to only try them out. Be honest with the Agencies about your schedule and let them know you are will only train for a week, after that they may be let go. Do not use brutal force or threats to the trainees, "you will be fired if you have a caller on hold for over two minutes" , its a training week, please allow some training. If you didn't want to train people, don't hire them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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