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Encore Payment Systems Reviews

7 Reviews
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Harrelson
2 Ratings

    Outside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales-Merchant Accounts in Virginia Beach, VA
    Former Employee - Outside Sales-Merchant Accounts in Virginia Beach, VA

    I worked at Encore Payment Systems full-time (less than an year)


    None that comes to mind. Full of false promises & hope


    First, they do not invest anything in your success. Training is by teleconference and watching videos. They tell you they have a call center to set up appointments but I found out it was my team leading going through a business directory and just pulling random names & sending me on blind appointments. My first appt they sent me on I was to ask for the manager, which they gave me their name but when I went to the business, it was a sub business of the actual business at the location and the person I was supposed to talk to & whom they set the appt up with does not even work out of that office. When I called my Team Leader they blamed it on the call center and sometimes they get confused. Upon reaching the manager I found out nobody had even called them to set up an appt! Next appt they sent me I could not even find the business because it was no longer in business.
    They are trying to sell you on the whole EMV card & telling you all cards & machines have to be EMV by 2015 however when I asked the drop date nobody could tell me. You are also considered Self Employed, not an Employee. By being self employed they cannot set up your appts or set your hours however that is what they do.
    They try to get you to lock the merchant in a long term lease for equipment that is way overpriced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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