Endurance International Group


Endurance International Group Jobs & Careers in Austin, TX

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30+ days ago

User Interface Designer

Endurance International Group Austin, TX

We're presently conducting search for a User Interface Designer to join our team in Austin, TX. Here at Endurance… Endurance International Group

30+ days ago

Affiliate Manager

Endurance International Group Austin, TX

The position is responsible for managing the day-to-day operations of our affiliate program, including relations with affiliates, networks and… Endurance International Group

5 days ago

Nesco ASO Live Support Ninja

Endurance International Group Austin, TX

United States based employees only, please. Basics: All of our Live Support Ninjas: • Must be customer-focused, and willing to do… Endurance International Group

30+ days ago

Technical Support Engineer Tier I

Endurance International Group Austin, TX

As a Technical Support Representative at HostGator.com, you will receive inbound calls from potential and current customers seeking to purchase… Endurance International Group

2 days ago

Sales and Customer Success Specialist – new

Endurance International Group Austin, TX

Established in 2003, A Small Orange delivers high quality web hosting services and outstanding customer support with a focus on people: our… Endurance International Group

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Endurance International Group Reviews

64 Reviews
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Endurance International Group CEO Hari Ravichandran
Hari Ravichandran
45 Ratings
  • 5 people found this helpful  

    Endurance ruins companies.

    • Comp & Benefits
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    • Senior Management
    • Culture & Values
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    Former Employee - Linux Administrator in Austin, TX
    Former Employee - Linux Administrator in Austin, TX

    I worked at Endurance International Group full-time (more than 3 years)


    The pros of EIG are if you own a company they want to acquire... they will likely pay you a lot of money for what you've built. I don't know of any "pro" of working for a hosting provider "collector" like EIG.


    EIG makes a habit of taking over businesses, fluffing the outlook in a way to be "positive", then backs out of it's promises.

    Hari stood in front of our office when the acquisition was happening and told us that what we were doing within our office wouldn't change, the culture wouldn't change etc. After the acquisition, EVERYTHING changed. People were getting fired like crazy, quitting because new policies weren't in line with what the job had been before, and write ups began happening much more frequently.

    People across an ocean shouldn't support anything that is USA based unless the product they're supporting came from within their office in the country they're in. Outsourcing jobs to other countries is an act that indicates you don't understand how support is supposed to work. People with technical problems don't want to hear a bunch of "thank yous, please bare with me's, i'm sorry for your problems..." etc. They don't need a massage over the telephone, but rather, want a speedy resolution by someone that is highly knowledgeable. You've heard of "you get what you pay for" right? Well when you save money by giving jobs to another country FOR THE PURPOSE of saving money, you've squandered your ability to give fantastic support. Unfortunately, these days this is what makes a company successful; fantastic support. Good luck, you're really going to need it with a CEO like Hari.

    Advice to ManagementAdvice

    Stop trying to dictate how things happen across such a broad range. Let the people that run the companies you acquire run them the way they were when you were attracted to acquire them. Don't tell people they have a free lunch by working for you then take $600 out of their final pay check for "free lunches". It didn't hurt me that they did this but it definitely caught me by surprise and made me know that there is no end to their penny pinching.

    Doesn't Recommend
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    Disapproves of CEO

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