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23 days ago

Apprenti gestionnaire (Enterprise)

Enterprise Rent-A-Car Montreal

During your first year, you will actively participate in everything from sales and marketing and customer service to operations and finance. As you… Enterprise Rent-A-Car

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3,246 Reviews
3,246 Reviews
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

    My experience at ERAC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Montreal, QC (Canada)
    Current Employee - Management Trainee in Montreal, QC (Canada)

    I have been working at Enterprise Rent-A-Car full-time (less than an year)


    If you have a good manager, the days will fly by and be a lot of fun. I worked in a branch with good dynamics, we had the best branch ESC of the group, turned the branch from a negative OP to one of the most profitable ones of the group and had OK SQI. We made MVPs and topped ESC (individually and as a branch) and generally just had a good time.

    You'll get to drive a lot of cars and will generally learn a lot about yourself. You also learn how to deal with colleagues and customers by showing empathy and really trying to help. The job also teaches you to be proactive and do things right the first time.


    If you have a bad manager, it will be the worst thing you can do with your waking hours. Next thing you know, you're running around trying to figure out what the is going on because of poor planning. Bad managers will also be afraid of confronting bad employees...and you'll be stuck picking out the pieces.

    No victim is innocent here, you have a say in all of this. You can always propose changes to how your branch operates. Good ideas do stick. However, no matter how many issues you fix, if you do not have chemistry with your team, it'll be a drag.

    Hours are brutal, especially since you'll be running around for most of them.

    Pay: As an MT, harsh you can make more money in construction or watching parks. I guess it does get better when you move up, but promises don't pay the bills.

    Work life balance: It is what your manager will make it out to be. Managers who care will thank you for staying after 6:05, others will expect you to stay until 8 just because.

    Career Opportunities: They tell you they are great, but you need the SQI to move up, and they can transfer you to branches with terrible employees, customers and SQI to see what your made of. If you don't get the job done, you get passed by employees with less potential than you for promotions because management did not think of them as up for the challenge, and are now promoting them.

    Advice to ManagementAdvice

    Don't send a good employee to a branch to make up for a bad employee(s), you'll just send the message to the bad apples that it's fine and to the good one that you don't care.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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