Enterprise Rent-A-Car

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Enterprise Rent-A-Car Jobs & Careers in Saint Louis, MO

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7 days ago

Business Administration Internship (Year Round) (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

• Managing monthly license reports and initial registrations • Troubleshooting problems for customers and leasing groups • Acting as a liaison… Enterprise Rent-A-Car


30+ days ago

Solutions Architect Security (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

As part of Enterprise Holdings, Endpoint Technology Solutions clearly understands the importance of a completely satisfied customer. Through… Enterprise Rent-A-Car


30+ days ago

Sales and Management Trainee Intern St. Louis Metro Area (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

Our business owners operate in several key areas on a daily and weekly basis - customer service, sales, marketing, business management… Enterprise Rent-A-Car


6 days ago

Senior Business Analyst Financial and Administrative Systems (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

As a Senior Business Analyst, Financial and Administrative Systems, you will be responsible for developing, interpreting, reviewing, validating… Enterprise Rent-A-Car


24 days ago

Maintenance Coordinator Summer Internship (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

• Answer incoming calls on department’s 800 preventative maintenance line • Recommend and authorize maintenance services to repair facilities and… Enterprise Rent-A-Car


30+ days ago

Benefits Compliance Specialist (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

This position is located at our Corporate Headquarters in Clayton, MO. Responsibilities: • Ensure compliance with… Enterprise Rent-A-Car


30+ days ago

Department Manager Payments (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

We are in search of an experienced Credit Card expert to lead our Payment Services area. This individual would be managing a team of 20+ individuals… Enterprise Rent-A-Car


19 hrs ago

Senior IT Auditor (Enterprise) – new

Enterprise Rent-A-Car Saint Louis, MO

• Participate in planning the scope of the audit and preparation of audit program with focus on higher risk areas • Ensure all staff audit test… Enterprise Rent-A-Car


30+ days ago

Automotive Service Advisor (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

• Answer incoming calls on the department’s 800 repair line • Oversee service and repairs on enrolled vehicles • Negotiate parts… Enterprise Rent-A-Car


24 days ago

Business Administration Summer Internship (Enterprise)

Enterprise Rent-A-Car Saint Louis, MO

• Managing monthly license reports and initial registrations • Troubleshooting problems for customers and leasing groups • Acting as a liaison… Enterprise Rent-A-Car


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Enterprise Rent-A-Car Reviews

3,388 Reviews
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3,388 Reviews
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
829 Ratings
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    Great Line on Your Resume But Don't Plan to Make it Your Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Saint Louis, MO
    Current Employee - Manager in Saint Louis, MO

    I have been working at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Like most things in life you will get out of Enterprise what you put into it. They hire from very diverse backgrounds and everyone starts at the bottom. Basic sales and management training is good but it will vary depending on the experience and philosophy of your managers. Promotions are based on performance and not seniority or how much the boss likes you. It's hard work and everything after this job will seem easy.

    Cons

    You are only as good as your most recent numbers. There is a report for everything and you are graded daily/weekly/monthly on absolutely everything you do. Profit margins are slim so you are expected to do far more than would be expected of you in similar positions at other companies in order to keep costs down. You have to run at 95% occupancy to make money and this means working miracles on a daily basis to keep customers from waiting. Area managers are often unethical and require that you circumvent loss prevention policies to get more cars on the road and make them more money even though doing so could cost you your job (there is an ongoing war between Risk Managers and Sales Managers with both depts. telling you to follow opposing guidelines - oh and both of them can fire you). Customer Service scores make or break you and the scores are based off of incredibly small samples that, according to the reports themselves, have little statistical significance. If you had a GPA higher than 3.0 you're going to be the smartest person in room most of the time - hint: this is not a good thing. You cannot seek other positions in the company until you have been a branch manager. Even low-level assistant managers routinely work 60-70 hours a week and go without lunch breaks or overtime pay. When a car is stolen or damaged it comes out of your paycheck - yep even if it's because of a hail storm. Because promotion is based on improvement of the previous year's numbers alone, luck has a lot to do with promotions. If a major body shop opens in your area, you're going to get promoted. You have to sell CDW at around 30-40% if you really want to get promoted, but if you sell CDW to a customer who has an at-fault wreck in a new Suburban and totals it, kiss your paycheck and your promotion goodbye. Most of these things (save the ethical concerns) would be okay if only upper management showed even the smallest amount of appreciation. It is a thankless, high stress, low reward environment where ethics are preached but abandoned quickly for a dollar and your job is never secure.

    Advice to ManagementAdvice

    Get your noses out of the balance sheets and look at the conditions in your branches. You are losing good people left and right when unethical conduct is not only tolerated but taught by upper management when it makes a profit. Take better care of your people: Hard work should not be the only reward for hard work. Add real outside sales training if you want effective marketing - your outside sales program wastes time and money and is nothing but a number chase in its current iteration.

    Doesn't Recommend
    Positive Outlook

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