Epsilon

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Epsilon Jobs & Careers

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Show:  All Results Last 7 Days
2 days ago

Sr. Business Systems Analyst, Project – new

Epsilon Irving, TX

• Participate in and help to coordinate all phases of the software development life-cycle for data, technology and marketing deliverables… Epsilon


26 days ago

Sr Director, Media Analytics

Epsilon Broomfield, CO

• Execute reports that match online and offline conversions to banner ad impression data, using existing tools and processes • Deliver reporting… Epsilon


26 days ago

Email Producer/ Sr BSA, Digital Campaign

Epsilon Broomfield, CO +2 locations

Sr. BSA’s will work collaboratively with Sales, Client Services, and relevant technology team members to ensure accurate and timely delivery of total… Epsilon


26 days ago

Digital Campaign BSA Lead

Epsilon Broomfield, CO

· Oversee/lead cross-functional builds assisting Client, Client Services, and Technology leads. · Client consultation… Epsilon


16 days ago

Sr. Technical Project Manager

Epsilon Irving, TX

Leadership of projects at Epsilon requires a solid grounding in web technologies, a passion for working with customers, and the ability to lead a… Epsilon


15 days ago

Account Supervisor

Epsilon New York, NY +3 locations

• Flawless execution of clients’ programs and plan tactics and follow-through • Coordinate with production and creative groups on program… Epsilon


22 days ago

Director of Mobile Marketing

Epsilon West Chicago, IL

• Drive mobile engagement for our clients by developing strategic mobile… Epsilon


15 days ago

Account Supervisor, Sr

Epsilon Chicago, IL

for the Management Supervisor fall into 3 main categories: · Account… Epsilon


7 days ago

Developer,Sr

Epsilon Broomfield, CO

Epsilon Online Solutions is looking for someone who enjoys being a Software Developer and wants to be part of our growing team. Our Software… Epsilon


22 days ago

Product Marketing Specialist

Epsilon Woburn, MA

The Product Marketing Manager is an integral linchpin to the Sales Program Marketing (SPM) team who support all client facing teams within a pod of… Epsilon


Epsilon Reviews

304 Reviews
3.2
304 Reviews
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Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
160 Ratings
  1. 1 person found this helpful  

    Corporate Culture Needs Updating, Solid-ish Otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Coordinator in Lafayette, CO
    Current Employee - Technical Account Coordinator in Lafayette, CO

    I have been working at Epsilon full-time

    Pros

    1) Many of your fellow TACs and more experienced team members will be very, very willing to help, which boosts personal growth where training does not.

    Result: Tighter-knit TAC-teams, a helpful culture, and increased efficiency. Nice!

    2) Management is generally more receptive to new ideas than your standard American office. The innovation isn't anything to write home about, but folks will hear you out, and change does happen with systems, albeit agonizingly slowly. I find that generally, you will have to bother your superiors for about one month per hour that the task will take.

    Result: Better morale. This is to be taken with a grain of salt, but being heard is, in and of itself, a positive experience.

    3) Reasonably okay educational resources.

    Okay, they're mediocre online classes.

    Okay, they're not particularly useful at all. Management will advise you to learn new things from YouTube.

    Result: I don't know I just wanted 3 Pros and 3 Cons gosh.

    <Everything else is pretty okay (i.e. compensation, benefits, etc.) and keeps this whole shebang at neutral.>

    Cons

    1) The job has become increasingly vertical-specific (divided by the type of client), making inter-vertical help difficult. Many will presume this to be a necessary evil rather than innovate, and the few who will push for efficiency are often shushed by corporate culture who just wants the wheels to keep on turning without falling off. This is an issue of internal culture with a major lack of willingness to innovate.

    Result: The TAC-role is unnecessarily difficult, especially when seeking out other verticals.

    2) To Sales, you are a button-pusher who is not worthy of their time when you actually fill quite an important role. No matter how much utility you generate for them, the company, and those around you, they will half-secretly hope that Epsilon automates your role out of existence.

    Result: The average TAC thus sees unnecessary difficulty spikes, poor communication, and a set of sales folks who do not care about them, which I'm sure eventually makes things more difficult for Sales in some manner, too. This is both demoralizing and inefficient. Sales culture must cease to see themselves as higher if TAC teams are to work with them effectively.

    3) While the educational tools available to any given associates are solid, introductory, role-specific education is abysmal, in part due to the fact that the nature of the job is so highly vertical specific, and the systems are taught at a vertical-agnostic level. When one complains, people will just default to talking about how they had to learn their job with no training whatsoever. That is the wrong way to think about education. Again, the local culture is problematic, but possibly improving.

    <Everything else is pretty okay (i.e. compensation, benefits, etc.) and keeps this whole shebang at neutral.>

    Advice to ManagementAdvice

    Modern companies will eat your lunch if you don't update both your systems and your ways of thinking about office-culture. I'm not talking expensive Google-esque perks. I'm a willingness to apply innovation and perhaps a more holistic view of company structure that lets all your people feel as if they're treated like people.

    It's a post-Dilbert world, now. Time to catch up.

    Recommends
    Neutral Outlook
    No opinion of CEO

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