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Epsilon Jobs & Careers in West Chicago, IL

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30+ days ago

Senior Director, Regional Sales

Epsilon West Chicago, IL

The Senior Director of Regional Sales is responsible for building, managing and leading an inside sales department by overseeing sales for new and… Epsilon

30+ days ago

SR. Windows System Administrator

Epsilon West Chicago, IL

include ensuring best practice patch management processes are followed and continuous service improvement are identified and implemented as necessary… Epsilon

30+ days ago

UI Developer

Epsilon West Chicago, IL

• Design and develop rich user interfaces for web applications. • Help develop interface guidelines based on research and best practices… Epsilon

11 days ago

Sales Support Specialist

Epsilon West Chicago, IL

Include but are not limited to creating direct mail letter copy, ordering lists, creating sales orders for premiums, promo package send outs and… Epsilon

17 days ago

Data Programmer 2

Epsilon West Chicago, IL

• Serve as the technical liaison between the client staff and internal technical delivery teams. • Take specifications and use them to… Epsilon

30 days ago

Account Supervisor

Epsilon West Chicago, IL

• supervise at least 1-2 Account Executives • manage client communications via email and phone, including providing clear timelines and deliverables… Epsilon

7 days ago

Digital Production Artist

Epsilon West Chicago, IL

Requires a high degree of focus and extreme diligence in handling detail, typography and creating 100" accurate layouts and versions. Must feel… Epsilon

7 days ago


Epsilon West Chicago, IL

analyze, organize and execute assigned projects. · May manage external… Epsilon

24 days ago

Sr Director, Product Management

Epsilon West Chicago, IL

The Sr. Director, Product Management is a hands-on role that will lead a team charged with developing, managing and maintaining one or more… Epsilon

30+ days ago

Supervisor, Corporate Administrative Services

Epsilon West Chicago, IL

Conditions of Employment All job offers are contingent upon successful completion of drug screen and background checks. Epsilon International Epsilon… Epsilon

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  • 8 people found this helpful  

    Toxic! Turn. And. Run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in West Chicago, IL
    Former Employee - Anonymous Employee in West Chicago, IL

    I worked at Epsilon full-time (less than a year)


    I'll start by saying that I'm confident my experience and those of my colleagues in the West Chicago location is probably radically different from that of my colleagues in other Epsilon offices. I believe that the vision of this company and the top leadership. The company recently went through a rebranding that, I believe, is strong, fresh and would make me proud to work there. The company is healthy financially, and for the most part, the benefits are strong.


    I was part of the West Chicago location, formerly Aspen Marketing Services. This is part of the "agency" arm of Epsilon, which had very little to do with the data brokerage identity of the company. I believe that there are systemic fault lines in this organization that make it the worst work environment I've ever experienced. If you are advanced in your career and have any desire to perform at a strategic level, this is not the job for you. The vision of my role that was painted during the interview process could not be more opposite than my actual experience.

    Let's get the basic flaws out of the way: The PTO allocation was a far cry from what I'd expect at my level of experience or from experience in other agencies. The work environment is uninspiring and it's in a "warehouse row" location in the middle of nowhere. I knew about these things and chose to overlook them because I was led to believe that I would have a role that was strategic and at a higher level of leadership. Don't fall for this: It is not true!

    The senior leaders (at least in this location) have limited to no exposure to anyone above the SVP level (our immediate managers). For someone like me who had a personal relationship with the CEO of my previous organization, I found this to be disconcerting. In addition, the company is not effective in teaching all of us what else Epsilon as a massive data company has to offer clients. While I knew that I worked for a data company, I knew very little about what resources I had to provide clients to help improve their business.

    I reported to one of the top "leaders" in the company. My manager created a culture of fear and resentment by publicly berating me and other members of the team, agreeing to impossible demands and then punishing us for failing to achieve them, and making autocratic decisions but then assigning blame to me and other team members when things fell apart, rather than taking responsibility for their own decisions and hand in the end result.

    The most senior members of the team (including myself) are regularly expected to perform extremely tactical duties, which often are consuming due to the lack of "bench" support on the team. Even worse, when performing these tasks three levels beneath us, executive leadership micromanages to the point that it's impossible not to regularly doubt one's own ability. I was never supported as a leader by my manager but rather constantly contradicted, refuted and screamed at publicly, demolishing any leadership credibility. When combined with the reality of performing the day-to-day role of an AE, it is unfathomable that I was still expected to play a leadership role and ultimately held responsible for the performance of the team.

    This work environment is toxic and does not facilitate strong performance. If I could give this company zero stars, I would. I wouldn't recommend this company to my worst enemy and deeply regret making the decision to work there.

    Advice to ManagementAdvice

    Be aware of the people you have in top positions. There is some serious potential for leadership improvement, if it's even possible in this case. People are leaving both voluntarily and involuntarily - and if they haven't left, yet, you can be sure they want to.

    Doesn't Recommend
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