Epsilon

  www.epsilon.com
  www.epsilon.com

Epsilon Jobs & Careers in West Chicago, IL

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Show:  All Results Last 7 Days
1 day ago

Senior Director, Regional Sales – new

Epsilon West Chicago, IL

The Senior Director of Regional Sales is responsible for building, managing and leading an inside sales department by overseeing sales for new and… Epsilon


1 day ago

Designer, Sr – new

Epsilon West Chicago, IL

email provider. Requirements for this position include: • 7 years of proven web experience in an interactive agency or comparable setting… Epsilon


1 day ago

Sr. .NET Developer – new

Epsilon West Chicago, IL

• Collaborate with other developers, project managers and business analysts in conceptualizing and developing new software applications and… Epsilon


1 day ago

Programmer, Assoc – new

Epsilon West Chicago, IL

include the following. Other duties may be assigned. · Receive day to day direction from Individual Auto Account Executive · Ability to comprehend… Epsilon


1 day ago

Lead .NET Developer – new

Epsilon West Chicago, IL

The right candidate will be able to weigh business decisions against technical ones and will determine product-definitions and feature sets in… Epsilon


1 day ago

Developer,Sr – new

Epsilon West Chicago, IL

• Design and develop scalable data-driven web solutions using ASP.NET and supporting technologies. • Successfully commit and deliver on a series of… Epsilon


1 day ago

Copy Editor – new

Epsilon West Chicago, IL

several large clients. Requirements for this position include: • At least 5 years of proofreading experience, in an agency setting or… Epsilon


1 day ago

SR. Windows System Administrator – new

Epsilon West Chicago, IL

include ensuring best practice patch management processes are followed and continuous service improvement are identified and implemented as necessary… Epsilon


1 day ago

Marketing Service Representative – new

Epsilon West Chicago, IL

Consistently meet or exceed sales goals by selling Epsilon Products to Clients in assigned market area. Provides proactive consultative services to… Epsilon


1 day ago

Art Director,Sr – new

Epsilon West Chicago, IL

Able to think strategically, understands the values of the briefs. · Strong knowledge of… Epsilon


Epsilon Reviews

299 Reviews
3.2
299 Reviews
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Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
158 Ratings
  1. 2 people found this helpful  

    Upper level Client Service Teams mismanage their accounts and personnel while lacking true leadership skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Account Executive in West Chicago, IL
    Former Employee - Client Account Executive in West Chicago, IL

    I worked at Epsilon full-time (less than an year)

    Pros

    Overall, Epsilon (I worked in their West Chicago office, formerly Aspen Marketing Services) is a decent company, with many good, hard-working people. However, the overall experience of any employee will always be directly tied to the team they are on, and specifically, the quality of that team's leadership.

    Comfortable work environment, pleasant atmosphere, free lunch every Friday, with the occasional internal perk (on-site flu shots, holiday themed mini-parties, etc.).

    Good amount of vacation/sick/personal time, ability to work from home based upon the team/account and your role.

    Cons

    The leaders of my former account lacked management skills and were only "leaders" by title, as they had no true leadership qualities. They were consummate B.S. artists, and had gained their position on the account by being with the company for 9+ years, while also becoming sacred cows, beyond all reproach or challenge. The team had 3 people request to leave the account (including myself) in less than 1 year, quitting due to the poor team leadership, not because of Epsilon overall. In addition, the client demanded that my initial manager be removed from the account (which she was), yet upper management ignored these red flags and kept the account management team in place. Shortly after I left Epsilon, they lost this client account.

    Lazy personnel decisions - instead of hiring someone to replace the lost skill sets when someone left the team, they drop the vacated responsibilities onto other team members, completely altering or eliminating the job the remaining team members were hired to perform.

    Structured or formal training does not exist in any format - all you get are rambling brain-dumps - better take good notes, and fast! Don't ask for confirmation of your notes either, as feedback is a long time coming, if you get any at all.

    Medical/Health benefits are comprehensive, but a bit more expensive than my previous experience, and more expensive than I would have expected them to be based upon a company the size of Epsilon.

    Advice to ManagementAdvice

    Contact your clients directly on a regular basis and pay attention to their input and feedback, instead of just listening to what your client account team leadership is telling you. Maybe sacrafice a few sacred cows, replacing them with employees that have actual leadership and management skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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