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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
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I have been working at Exponential full-time (more than an year)Pros
Exponential pays pretty well. This appears to be due to the fact that 99% of non-client/agency direct facing employees are based in India and offices tend to be city-adjacent, so you're NEAR a major city, but rent is cheaper. Free lunches Mon-Thu @ HQ (although this can be a debatable pro, free food is free food, I guess). No-cost benefits, company covers all insurance costs.
There is also a russian roulette of sorts as to how hard you need to work at your job. Recruiters will battle the obvious rate of attrition with smoke and mirrors and pointing out plenty of employees who have been with the company 5+ years. Upon further review, a lot of those 'lifers' are coasting in questionable jobs, never in the office, or just don't care. Depending on where you land, you can potentially coast along and do the bare minimum for the forseeable future. If thats what you're in to. My suggestion for success if you do decide to take on a role at Exponential: act like you're really busy all the time, meet deadlines, and people will think you're good at your job.
Lastly, if you're loud enough and in the right people's ears, you MIGHT enact some change. BUT you'll also be under a microscope for getting up on your soapbox and the coasters will inevitable roll their eyes at you.Cons
HR/recruitment team will tell you to take these reviews with a grain of salt. It's like Yelp, you're only going to see the disgruntled and the happy (cough padded by marketing employees cough). I'm not disgruntled by any means. I am certainly looking forward to bigger and better things, but I don't have an overall negative look on my time at Expo thusfar... That being said if you're smart enough to scope out these reviews before taking a meeting, there is a high probability that you will not be happy at Exponential.
Rather than putting together some cheeky diatribe, I will share some observations that I classify as cons:
- Products severely lack innovation or a compelling value proposition.
- Job responsibilities change at least once a year, the job you are interviewing for is most likely not the job you will be doing.
- Constant matrixing and unmatrixing (on the sales side) and changing of who's client facing... The sales structure takes on a 'throw it against the wall and see what sticks' approach.
- Generally, no confidence in the ability or knowledge of 80% of sales leadership.
- Systems are antiquated and seem to be down or unresponsive at least biweekly.
- It is blatantly obvious that people are idiots/liars, yet it seems to be impossible to be fired.
- Re: firing, the company's approach to 'letting someone go' is making them miserable enough to quit.
- Roles have a very low knowledge ceiling, you can learn the proprietary systems inside and out, but you'll learn very little that will help you in the industry.
- No CFO. Seriously... what? The company withdrew it's IPO and the board of directors was slowly 'bullied' out.. whaaaattt???
- CEO is a nice guy, quiet, but somewhat approachable. At the end of the day--big picture--he's an engineer, not a business man.
- Little to no opportunity for growth. There is a '1 year rule' for the ability to even be considered for a promotion (despite desperate need) and example cases of advancement and growth within the company seem to be out of date.Advice to ManagementAdvice
Disclaimer: Not really constructive advice, just food for thought.
If I do my job to the best of my ability, the best possible outcome is that I will make someone else's job a little easier. But it's hard to stay in that positive momentum when the people around you are doing their best to do the bare minimum. No one seems to know what they're doing, so maybe reward people who are going above and beyond and--at worst--help steer them... rather than reprimanding them for trying to help the brand? We're not playing with a full deck with product, systems, or staffing ... I suppose that (in addition to other cheapness) is why we're granted competitive salaries. Consolation compensation.
Unfortunately I don't really have advice, because I feel very few of the people in charge are worth saving. The fact that you have at least a dozen employees on your staff globally that are staying with the company so that it doesn't look bad on their resume... thats a big red flag. Maybe just give up? The products aren't spectacular, the people aren't really happy. I give Exponential a rating of: meh.Doesn't RecommendNeutral OutlookDisapproves of CEO