Express Scripts Jobs & Careers in Memphis, TN

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15 days ago

Eligibility Specialist

Express Scripts Memphis, TN

The Eligibility Specialist works collaboratively the eligibility team to reach proper solutions for management of all facets of UBC's programs. This… Express Scripts


7 hrs ago

Staff Pharmacist – new

Express Scripts Memphis, TN

• Provide oversight and quality assurance to pharmacy technicians. Interpret physicians or prescribers prescriptions. Contact doctors and/or patients… Express Scripts


7 hrs ago

Director - Specialty Operations – new

Express Scripts Memphis, TN

such as managing portfolio of projects, driving change management and rollout to core pharmacies. The position is responsible for annual strategic… Express Scripts


7 hrs ago

Prior Authorization Representative – new

Express Scripts Memphis, TN

Review requests from doctors and pharmacists to determine whether medication coverage prior authorization can be given by screening and reviewing… Express Scripts


22 days ago

Training Specialist

Express Scripts Memphis, TN

Works closely with Business Partners of multiple business lines to continuously refine and enhance the effectiveness of the training . Work with… Express Scripts


7 hrs ago

Nurse Clinician LPN – new

Express Scripts Memphis, TN

Provides clinical support to patients with chronic health problems through therapy compliance initiatives. Ensures collection of quality outcome… Express Scripts


7 hrs ago

Data Entry Technician – new

Express Scripts Memphis, TN

· Initiate and document correspondence. Log order status. Provide audit reports to management. · Work collaboratively with other team members… Express Scripts


15 days ago

Pharmacy Tech

Express Scripts Memphis, TN

will include pull, copy, fax, and processing. Letter processing will need to provide data entry, type customer service notes, and own total member… Express Scripts


15 days ago

Client Svcs Support Spec

Express Scripts Memphis, TN

· Responsible for providing and maintaining excellent service to Express Scripts Web site users via e-mail or telephone. Assist customers with… Express Scripts


15 days ago

Eligibility Team Lead

Express Scripts Memphis, TN

for the activities for the assigned program. Serves to support staff in attainment of goals as well as completion of daily activities. Performs… Express Scripts


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Express Scripts Chairman & Chief Executive Officer George Paz
George Paz
472 Ratings
  1. 13 people found this helpful  

    Customers and employees come last.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Memphis, TN
    Current Employee - Senior Manager in Memphis, TN

    I have been working at Express Scripts full-time for more than 8 years

    Pros

    If you work at the headquarters in St. Louis, there is opportunity to move up and around in the company. Turnover is extremely high and tenure is low even at the VP level so there are always vacancies.

    Cons

    Outside of the headquarters, jobs are limited and remote/virtual opportunities are limited. Express Scripts' unofficial policy has been to hire outside the company to get the skills that they need for any given position instead of promoting and developing existing employees.

    Recent employee survey results were so bad that management would not publish the results. Lack of opportunities and training was one of the top complaints according to Senior Management's review of the survey. Other concerns included poor pay and poor work-life balance. Express Scripts has certainly earned their place as the 2nd worst company to work for in the US.

    Recent (2014) customer feedback from physicians, patients, drug manufacturers and insurance providers has also been extremely negative which is a reflection/result of the cutthroat, efficiency driven culture that the CEO George Paz has developed at Express Scripts and forced upon the newly acquired Medco Health Services.

    Advice to ManagementAdvice

    Management has recognized that the current company culture is toxic not only to employees but also spills over to the quality of services provided to customers. They have appointed Tim Wentworth as President of the company and are in the process of reorganizing many key areas to attempt to address the key concerns of employees and customers. In the past month they have begun taking steps in the right directions. If they follow through with what they have said that they are going to do, we can turn this company around and make it a good place to work where a customer focus produces excellent customer service.

    Unless someone is desperate, I would not suggest accepting a job at Express Scripts until we see if management really improves the culture of the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO