FIS Jobs in Little Rock, AR

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Show:  All Results Last 7 Days
5 days ago

Inbound Customer Service Representative

FIS Little Rock, AR

Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves… FIS


5 days ago

Customer Service Associate I

FIS Little Rock, AR

Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves… FIS


5 days ago

Online Banking Customer Agent

FIS Little Rock, AR

Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves… FIS


5 days ago

Inbound Customer Service Associate

FIS Little Rock, AR

Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves… FIS


5 days ago

Customer Service Associate II

FIS Little Rock, AR

Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves… FIS


19 days ago

Customer Service Associate Senior

FIS Little Rock, AR

Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves… FIS


19 days ago

Data Control Associate Spclst

FIS Little Rock, AR

· Identify errors in calculations and balances and make corrections. · Receive and prepare physical documents for delivery to the sorting… FIS


19 days ago

Systems Programmer III - iSeries infrastructure & DR

FIS Little Rock, AR

FIS is seeking a Systems Programmer to join our Little Rock, AR Based Technology Services team. The ideal candidate is an experienced with the IBM… FIS


19 days ago

Data Control Associate II

FIS Little Rock, AR

· Identify errors in calculations and balances and make corrections. · Receive and prepare physical documents for delivery to the sorting… FIS


9 days ago

Associate Programmer Analyst

FIS Little Rock, AR

Associate Programmer Analyst (January and May 2016 classes… FIS


FIS Reviews

3.1
Rating Trends
Recommend to a friend
Approve of CEO
FIS CEO Gary Norcross
Gary Norcross
39 Ratings
  • Customer Service Agent: Prepaid North

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Little Rock, AR
    Former Employee - Customer Service Representative in Little Rock, AR

    I worked at FIS full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay.Guaranteed 40hrs a week. Steady income.

    Cons

    If the calls don't make you go crazy management will. The turnover is EXTREMELY high. Agents get terminated for issues out of their control. Don't expect to call in when it snows and ice is on the ground. You are required to be there despite the inclines and curves you have to go through to get there. What you learn in training is the complete opposite of what you DO on the call center floor. Overtime is MANDATORY. Sometimes It's 4hrs a week. Sometimes It's 11.5hrs a week. Management watches you to look for your weak points and then focus in on how many times you screw up instead of assisting you with getting it right. THE COMPANY is great. THE PREPAID NORTH CALL CENTER is literally like a temp job. Within my first 90days of employment I saw over 60% of the agents quit or get terminated.

    Advice to Management

    One word....Assist


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