Faneuil

  www.faneuil.com
  www.faneuil.com

Faneuil Jobs & Careers in Tampa, FL

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30+ days ago

Toll Collector Floater - Tampa

Faneuil Ruskin, FL

The Toll Collector - Floater position is responsible for accurately classifying vehicles, collecting tolls and providing change to motorists… Glassdoor


30+ days ago

Toll Supervisor in Training

Faneuil Saint Petersburg, FL

The primary duty of the Toll Supervisor in Training position is to coordinate a work shift of toll collectors. This position is essentially in an… Glassdoor


28 days ago

Toll Operator

Faneuil Saint Petersburg, FL +2 locations

This Toll Operator position is responsible for accurately classifying vehicles, collecting tolls and providing change to motorists traveling through… Glassdoor


30+ days ago

Toll Collector

Faneuil Saint Petersburg, FL +2 locations

The Toll Collector Position is responsible for accurately classifying vehicles, collecting tolls and providing change to motorists traveling through… Glassdoor


28 days ago

Toll Collector Supervisor

Faneuil Lakeland, FL

The primary duty of the Toll Supervisor position is to coordinate a work shift of toll collectors. This position is essentially in an outdoor work… Glassdoor


Faneuil Reviews

20 Reviews
2.5
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Anna Van Buren
7 Ratings
  1.  

    Do Not Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Spokane, WA
    Current Employee - Customer Service Representative in Spokane, WA

    I have been working at Faneuil full-time (less than an year)

    Pros

    Some nice co-workers. Taking calls from customers can be very rewarding if you are the type that likes to solve problems and find answers for them.

    Cons

    Have you read George Orwell's 1984? Well, privacy wise, that is how Faneuil is. You never have a single moment of privacy, even going to the toilet. Everyone knows how bad or good your QA scores are AND if you are UN-Lucky you will get the Supervisor who bad mouths individual team members behind their back. There is a degree of "Nepotism" going on. Those who have family and friends in higher positions get more attention and help. People must be getting used to low-pay, because the pay is not that great when you consider how much and fast the cost of living is going up. SUPER HIGH TURN OVER RATE. They are constantly in hiring mode. People quit all the time or get fired. WHY WOULD ANYONE stay at a job with a constant threat of being FIRED over their heads?
    Faneuil apparently makes money "per call" because we have been told to hurry and get people off the phone so you can take another call. The Health Plan Finder is still experiencing many technical difficulties.

    Advice to ManagementAdvice

    For gawds sake, HELP your people to succeed!! YOU seem to have plenty of time for pot lucks and such, then help those who are trying and trying and trying and still coming up short. DO NOT TALK badly about team members to other employees. That is absolutely a FAIL...and HOW DARE YOU talk badly about people behind their backs. YOU think people don't know about it?

    Doesn't Recommend
    Neutral Outlook

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