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Farmers Insurance Group Photos
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I have been working at Farmers Insurance Group full-time (more than 3 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
The entry level salary is pretty decent and the call center is way better than any other call center. There is no quotas to meet but they do push speed a bit. They offer exceptional benefits and work really well with you if you have a child, medical issues or other accommodations. Its great to learn here because everything is always changing that you feel challenged every day.
Its still a call center and they still push speed over quality. Its improving in wanting to teach agents to be more knowledgeable and focus on our learning. But its still a high volume call center and you must go as quick as possible while working on computer all day. There doesnt seem to be enough breaks or ability to learn extra knowledge in between calls. Its an entry level position with not much room to advance your career right now. Not many job opportunities in other departments at the moment.