Farmers Insurance Group Jobs in Hillsboro, OR

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Farmers Insurance Group Reviews

3.2
996 Reviews
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Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
344 Ratings
  • Excellent Call Center: Entry Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Advocate II in Hillsboro, OR
    Current Employee - Service Advocate II in Hillsboro, OR

    I have been working at Farmers Insurance Group full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The entry level salary is pretty decent and the call center is way better than any other call center. There is no quotas to meet but they do push speed a bit. They offer exceptional benefits and work really well with you if you have a child, medical issues or other accommodations. Its great to learn here because everything is always changing that you feel challenged every day.

    Cons

    Its still a call center and they still push speed over quality. Its improving in wanting to teach agents to be more knowledgeable and focus on our learning. But its still a high volume call center and you must go as quick as possible while working on computer all day. There doesnt seem to be enough breaks or ability to learn extra knowledge in between calls. Its an entry level position with not much room to advance your career right now. Not many job opportunities in other departments at the moment.

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