FedEx Office Jobs in Burlington, VT

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FedEx Office Reviews

3.0
785 Reviews
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Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
458 Ratings
  • 1 person found this helpful

    Run away while you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Burlington, VT
    Current Employee - Customer Service Specialist in Burlington, VT

    I have been working at FedEx Office full-time (more than a year)

    Pros

    Some great customers that you enjoy seeing on a regular basis and some great co-workers that make it tollerable to come to this place everyday.

    Cons

    Where to start...I was hired at $10.00 for 40 hours a week. By the time i signed my acceptance letter it was $11.00 an hour at 32 hours a week. Dissapointing for my only income but was told that I would have plenty of opportunity to pick up extra hours. My awesome manager that held everyone equally responsible was moved to a bigger store and our new manager is new, never managed a day in his life and is sinking instead of swimming, no matter how great of a person he is the managing skills are lacking. We are understaffed, overworked but not enough to get overtime r even 40 hours a week but just enough to make you exhausted from all the shift changes. Our store is remote and has no sales supports, no delivery support but we are still expected to meet the same deliveries for major accounts and the same sales goals, and when we don't we get our hours cut yet again. Employees who don't do their job, show up late, take long lunches without saying anything, tell customers confidential company information and are just lacking in common sense are not punished but reqarded by getting extra long vacations, whatever shift they want, get to go home early for special events while the hard working employees pick up the slack and constantly fix his mistakes. The management is happy to take credit for things we do good but if we mess up they have no problem throwing us under the bus when it's jobs we shouldn't even be doing in the first place. Bonus's are gone and corporate expects us to make up the difference by selling unwanted crappy POM's that we rotate on a tri monthy basis so the market is over saturated an no one wants a stupid thumb drive for 12.99 when they can get one at Best Buy for half the price without having them pushed on them like crack. Oh and for all my hard work I get a 3% raise once a year IF I get a high enough score on my review.

    Advice to ManagementAdvice

    Train your managers, make sure they are following through with behavioral disapline when needed and stop changing policies every other week.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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