FedEx Office Jobs in Memphis, TN

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Show:  All Results Last 7 Days
2 days ago

Transportation Ops Manager – new

FedEx Office Memphis, TN

The Transportation Operations Manager is responsible for direct supervision of pick-up and delivery in the assigned market, which will include both… FedEx Office


4 days ago

Retail Customer Service Associate

FedEx Office Memphis, TN +3 locations

(This is a representative list of the general duties the position may be asked to perform, and… FedEx Office


24 days ago

Production Assistant Mgr - S&G

FedEx Office Memphis, TN

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) • Manage center… FedEx Office


30+ days ago

Production Lead Coord

FedEx Office Memphis, TN

The Production Lead Coordinator is required to perform many functions within the center, including the ability to perform all functions performed by… FedEx Office


30+ days ago

Production Operator

FedEx Office Memphis, TN

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) • Process and… FedEx Office


15 days ago

Center Lead Consultant

FedEx Office Cordova, TN

(This is a representative list of the general duties the position may be asked to perform… FedEx Office


22 days ago

Center Assistant Manager

FedEx Office Cordova, TN

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) • Demonstrates… FedEx Office


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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
491 Ratings
  • Helpful (1)

    Center Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Memphis, TN
    Current Employee - Center Consultant in Memphis, TN

    I have been working at FedEx Office full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Decent Starting Pay
    -National Holidays Off
    -Clean Environment
    -Health Insurance Benefits for Full-Time Employment
    -Great Discounts on Domestic Shipping
    -Opportunities for Promotion

    Cons

    FedEx Office greatly lacks a strong management team from the regional office down to the retail offices. Almost everyday within the office center it's complete chaos and dysfunction. The office center is extremely unorganized and under staffed, while the employess are too under trained to properly deal with the excessive level of traffic from both shipping customers and print customers alike. FedEx Office lacks sincere vision, as they do not know if they want to be a great shipping station or an office print shop. This lack of vision leads to an early burnout amongst employees, which is why there is a high turnover throughout their retail stores.
    In addition to the employees becoming burnt out, there are customers that come into the center happy and become disgruntled, simply because they are just as confused about the lack information regarding our services. Customers often have to wait between 30 to 40 minutes for even one team member to assist them. The center management is often aloof and no where to be found during peak times, which adds even more unnecessary pressures towards the mental and physical states of the employees. These undue pressures aid in a constant, hostile work environment, that no one wants to work in on a daily basis.

    Advice to Management

    Regional Management and Center Management needs to become the backbone for their employees. It is all too often that employees are left to sink or swim, without any real direction or training within their stores. "On the job training" does not work for everyone and it creates a state of confusion for all employees. Also, FedEx Office needs to decide if they want to be a great print shop or a shipping station, as trying to properly facillitate the two on a consistent basis can lead to a chaotic enviorment with a large margin of error for both the customers and the employees. I believe the shipping station needs to be a separate entity, with separate employees operating it at all times.


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