FedEx Office

  www.fedexoffice.com
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FedEx Office Jobs & Careers in Omaha, NE

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8 days ago

Retail Customer Service Associate

FedEx Office Omaha, NE +2 locations

Internal Job Title: Center Consultant External Job Title for Posting Purposes: Retail Customer Service Associate To learn more about working at… FedEx Office


FedEx Office Reviews

713 Reviews
2.9
713 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
426 Ratings
  1.  

    Great People, annoying customers, good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Shipping Coordinator in Omaha, NE
    Current Employee - Shipping Coordinator in Omaha, NE

    I have been working at FedEx Office

    Pros

    The people are great. Management is really flexible with time off and schedule changes. You get lots of little perks, like discounted copies, and sometimes even old equipment. It's a great job if you are looking to get through college.

    Cons

    It's the only place I've ever worked where customers can demand when they will get their project done. You can't go to Jiffy Lube and tell them you want your car worked on, and it's gonna be done in 20 minutes, yet people will say I need 5,000 copies in a half hour. You have to do your best to comply or management will get really upset. People also expect great technological advancements, but they don't even know how to run a fax machine? The customers can be the worst part of the job. You'll also have to work many nights and weekends when you are first starting out.

    Advice to ManagementAdvice

    Value higher education and give higher raises for longer employee retention.

    Recommends
    No opinion of CEO

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